Sales Support Specialist

3 weeks ago

Leyland, United Kingdom NetEDI Full time

**Job Description : Sales Support Specialist**

**Hours: 37.5 hours per week Monday - Friday**

**Location**:Office/Home - Hybrid role**

**Salary: Competitive base**

**Company Summary**

Our Company was founded on the idea that we could build one integrated business platform and deliver it online to any business so they could be more successful.

What does this mean for you? If you’re looking to drive your own career and make a difference through your work, there’s no better opportunity than NetEDI.

We offer a fully managed service built upon our world class Cloud solution NeTIX, which connects business worldwide to their trading relationships. Exchanging millions documents a month and handling transactions worth billions of pounds per annum. NetEDI serves all types of companies in the supply chain. Whether a retailer, automotive, supplier, grocer, healthcare supplier, ecommerce platform, distributor or 3PL, our NeTIX platform ensures their onboarding experience will be streamlined and pain-free. Best of all, the process to connect with more retailpartners is quick and simple. Although EDI is in our name our NeTIX platform has grown to be much more, providing solutions for enhanced visibility, collaboration, connectivity and communication.

As of 3rd September 2019 we became part of Cegedim, a global technology group with over 50 years’ experience specialising in technology. Cegedim is a French publicly listed company which employs over 5500 people in more than 18 countries, generating revenues of €600+ million.

Find out more about what it’s like to work in our team:
**Overview**

In return for experience, dedication and hard work there are ample opportunities for personal development and career progression within the business, both locally and internationally within Cegedim. We very much prefer to promote from within, as such most of our senior positions have been filled by internal applicants. To help in this process, you will regularly receive opportunities to increase your responsibility and further your skillset.

**Core Duties and Responsibilities**:

- Answer customer enquiries, schedule meetings, and sales appointments, and follow up with customers in relation to their orders
- Allocate and track sales leads
- Assist the sales team with quotation and proposal preparation
- Create and process orders in a timely manner, process requests for urgent requirements, and customer requests to ensure customer satisfaction
- Maintain CRM records and ensure CRM best practice is followed
- Compile monthly sales reports
- Serve as advisor to our employees by answering all of their sales related questions and concerns
- Some travel, mainly within UK, plus occasionally to other countries;
This list of responsibilities is not an exhaustive list of duties, and the postholder will be required to undertake any other reasonable duties as discussed and directed by their Line Manager.

**Skills and Experience**:

- Experience as a Sales Support Specialist or similar role
- Understanding of sales process, preferably with customer service experience
- Sense of ownership and pride in your performance and understanding its impact on company’s success
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
- Hands on experience with ERP and CRM systems

**Skills**:

- Proficiency in MS Office
- Proficiency in MS Dynamics CRM
- Degree in Business or relevant field

**Company Benefits**

At NetEDI, we’ve created a strong team culture and ask a lot of our employees, which is why we give so much in return. After qualifying period in addition to your competitive salary, private health insurance, personal car parking pass, and company pension, we also include:

- Education - We’re committed to helping our people grow by providing in-house education and training whilst on the job.
- Events - NetEDI provide regular group events to help maintain a team ethic and professional culture within the business.
- Social Area - Table Tennis, Pool table with Xbox and Sky TV.
- Well Being - Free gym membership to GymETC situated directly across the road to the work premises.

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