Claims Handler

7 months ago

York, United Kingdom Hiscox Full time

Job Type:
Permanent

Build a brilliant future with Hiscox

Claims Handler - Professional Indemnity
Location - Colchester, York, Glasgow
The role:

- You will handle a wide portfolio of Professional Indemnity claims and will assist customers when claims have been made or threatened against them.
- You will have daily contact with Hiscox customers and key brokers and will be on the front line of our claims service delivery. You will be required to liaise with key stakeholders, both internally and externally.
- A good technical understanding of the dispute resolution process and CPR rules is a prerequisite. Sound commercial and intellectual skills are also required to handle a broad range of claims.
- What you’ll be doing- Management of a portfolio of mixed Professional Indemnity claims first notification to conclusion.-
- Reviewing and confirming Hiscox policy coverage position.-
- Setting the claim strategy and handling the claim internally where possible.-
- Selection, instruction and active management of external advisers and experts, including solicitors on appropriate matters.-
- Liaising and negotiating with customers, brokers, claimants and their representatives, including attendance at mediations, and court hearings.-
- Demonstrating excellent file handling and claims management through pro-active portfolio management; accurate and timely reserving; effective risk and indemnity costs management.-
- Promoting and delivering a continuous improvement culture within the UK Casualty Claims team to deliver a superior customer experience.-
- Working closely with underwriters on business development, including renewal meetings and new tender propositions.-
- Outside of pure claims handling, involvement in the continuous improvement of our Claims operation in line with our current Claims strategy, whilst identifying areas of opportunity and creating initiatives and solutions.- Our must haves- A qualified solicitor, legal executive, paralegal or claims professional with commercial/civil litigation experience. Professional indemnity and/or insurance experience is advantageous but not essential.-
- A good understanding of the dispute resolution process and CPR rules.-
- Robust understanding of litigation and the legal process; knowledge of all methods of dispute resolution.-
- Ability to evidence strong organisational, negotiation and communication skills.-
- Commercial acumen with the ability to understand the impact of claims decisions on the wider UK business.-
- Excellent interpersonal skills and the ability to quickly establish credibility and long lasting relationships within the team, the wider business and with external partners.-
- Highly results driven, with the energy and determination to succeed in an environment where the pace and quality of response is critical to success- Diversity and flexible working at Hiscox
- At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We have also learned over the past 15 months that working life doesn’t always have to be in the office, and when it’s safe to do so, we will be introducing hybrid ways of working to encourage a healthy work life balance.
- We see it as the best of both worlds: structure and sociability on one hand, and independence and flexibility on the other.
LI-LP
LI-Hybrid
- Work with amazing people and be part of a unique culture_

  • Senior Claims Handler Role

    7 days ago

    York, York City, United Kingdom Sacco Mann Full time

    About the RoleWe are looking for a Senior Claims Handler to join our team at Sacco Mann. As a Clinical Negligence Solicitor, you will be responsible for handling a varied caseload of claimant matters. Your experience in complex litigation will be essential in providing expert advice to clients and achieving the best possible outcomes.The ideal candidate will...

  • Claims Handler Role

    4 weeks ago

    York, York City, United Kingdom NFU Mutual Full time

    About Us:NFU Mutual is a leading provider of insurance services, dedicated to delivering excellent customer experiences and providing competitive products.Job Description:We are currently seeking a Claims Handler to join our team in York. As a Claims Administrator, you will investigate and process claims with the policy holders' best interests at heart.The...

  • Risk Management Claims Specialist

    1 month ago

    York, York City, United Kingdom Hiscox Full time

    Job Overview:Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate.The successful candidate will support members of the Casualty Technical Claims team to deliver the Hiscox standard of claims service, managing their own claims portfolio of Professional Indemnity and Management Liability claims.With at...

  • Professional Indemnity Claims Specialist

    4 weeks ago

    York, York City, United Kingdom Hiscox Full time

    Hiscox UK is a leading brand in the insurance market, recognised for setting high standards. As a Claims Specialist, you will be part of our Casualty Portfolio Claims team.You will handle a portfolio of professional indemnity claims, working closely with customers and key brokers to deliver exceptional service. Daily contact with clients and stakeholders...

  • Claims Specialist

    1 month ago

    York, York City, United Kingdom Hiscox Full time

    About the RoleWe are seeking a highly skilled Claims Specialist to join our team in Risk Management and Litigation. This exciting opportunity will allow you to utilise your expertise in Liability claims and Commercial Litigation to deliver exceptional results for our customers.The successful candidate will have a strong understanding of pre-action protocols,...

  • Claims Handler

    6 months ago

    York, United Kingdom Aviva Full time

    **Starting salary between £23,900 to £25,700 (depending on hours, skills, and experience) plus additional benefits. The option to increase to 40 hours is available once fully trained with a salary between £27,314 and £29,371** Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the...

  • Customer Focused Insurance Specialist

    4 weeks ago

    York, York City, United Kingdom NFU Mutual Full time

    Career Opportunities:NFU Mutual is committed to helping our employees develop their careers and achieve their full potential. We offer a range of training and development opportunities to help you succeed in your role.About the Role:We are seeking a Claims Handler to join our team in York. As a Claims Administrator, you will investigate and process claims...

  • Commercial Account Specialist

    5 days ago

    York and North Yorkshire, United Kingdom Get-Recruited (UK) Ltd Full time

    Commercial Insurance ServicesWe are working with Get-Recruited (UK) Ltd, a rapidly growing insurance brokerage, to find a skilled Commercial Account Handler to join their team. The successful candidate will be responsible for:Managing cross-selling and up-selling opportunities with allocated clients, resulting in increased revenue and customer...

  • Insurance Risk Manager

    5 days ago

    York and North Yorkshire, United Kingdom Get-Recruited (UK) Ltd Full time

    Maximising Commercial OpportunitiesWe are seeking a talented Commercial Account Handler to join our dynamic team at Get-Recruited (UK) Ltd. This role presents an excellent opportunity for an insurance professional to enhance their career in commercial insurance.The successful candidate will be responsible for:Cross-selling and up-selling opportunities with...

  • Risk Management Specialist

    3 days ago

    York and North Yorkshire, United Kingdom GetRecruited UK Ltd Full time

    Commercial Insurance Role">We are a leading insurance brokerage seeking a skilled Commercial Account Handler to deliver exceptional customer service and drive business growth through sales and marketing initiatives.">Responsibilities and Requirements">The successful candidate will be responsible for providing comprehensive insurance services, including...

  • Commercial Insurance Risk Manager

    3 days ago

    York and North Yorkshire, United Kingdom GetRecruited UK Ltd Full time

    Company Overview">We are a rapidly growing, family-oriented insurance brokerage seeking a talented Commercial Account Handler to join our dynamic team.">Salary and Benefits">The successful candidate will receive a competitive base salary of up to £30,000 + uncapped commission, plus auto-enrolment pension, 25 days holiday plus bank holidays, and professional...