Claims Handler Role

5 days ago


York, York City, United Kingdom NFU Mutual Full time

About Us:

NFU Mutual is a leading provider of insurance services, dedicated to delivering excellent customer experiences and providing competitive products.

Job Description:

We are currently seeking a Claims Handler to join our team in York. As a Claims Administrator, you will investigate and process claims with the policy holders' best interests at heart.

The ideal candidate will have a strong customer focus, excellent communication skills, and be able to work effectively in a fast-paced environment.

Responsibilities:

  • Investigate and process claims with the policy holders' best interests at heart
  • Deliver exceptional customer service and build strong relationships
  • Work effectively in a fast-paced environment and adapt to changing priorities
  • Manage your workload proactively and work successfully both in a team and independently

Requirements:

  • Strong customer focus and excellent communication skills
  • Ability to work effectively in a fast-paced environment
  • Ability to manage your workload proactively and work successfully both in a team and independently

What We Offer:

  • Salary up to £25,000 per annum
  • Annual bonus (up to 10% of salary)
  • Contributory pension scheme, up to 20%
  • 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
  • Family Friendly policy
  • Access to savings at High Street brands, travel and supermarkets
  • Gym membership
  • Health and wellbeing plan
  • Voluntary benefits
  • Refer a Friend £500 bonus scheme
  • Life Assurance cover of 4 x salary
  • Employee discounts on insurance policies

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution.



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