Services Manager

2 months ago


Harwell, United Kingdom The Recruitment Group Full time

**Details**:
**Salary**: TBC
Hours: 40 per week - Monday to Friday
Start date: ASAP
**About the role**:
As **Services Manager**, your duties will include:

- Carrying out site visits in response to client enquiries or orders, specifying what work is required.
- Customer liaison, including meeting clients and ensuring client enquiries are promptly processed and responded to - meeting SLA and KPI requirements, keeping clients informed of any delays or difficulties encountered.
- Identification of new sales leads, including areas for growth and diversification, as well as building and maintaining existing client relationships.
- Ensuring quality, health & safety and environmental procedures are followed and updated in accordance with any new legislation.
- Assistance with management and leadership of the property services team as required including overseeing the allocation of work, attendance and performance management, motivation and the provision of advice and support to the team as required.

**About you**:

- Minimum of 3 year’s experience of Contract Management within the Facilities Management Industry.
- A good understanding of the delivery of Hard Services is required.
- Attention to detail and high level of accuracy.
- Ability to communicate within and across functions at all levels and with confidence.
- Good knowledge of Microsoft Office.

**Additional Information**:
This is a full-time permanent role.
Some flexibility is required, and hours may need to be changed to cover for absences and to meet business needs.

We wish you the best of luck in your job search
If you would like to know how we will store and process your data, please visit us online at 'The Recruitment Group' to read our GDPR Data Protection Statement.


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