Front of House Receptionist
4 months ago
House of Bad Apple Birmingham is looking to recruit an experienced individual to take of the role of front of house/ Reception in our Flagship salon based in Birmingham City Centre.
As the first person our clients will be greeted by when they enter our gorgeous salon, this role will have a multitude of responsibilities but foremost the highest level of Customer Service and care needs to be your priority if interested in this role.
We offer a 5-star salon and service and are looking for the right individual to be able to extend this service through the salon and the client journey.
Duties that can be expected:
- Greet and welcome guests in a professional and friendly manner
- Answer phone calls with a high level of service
- Provide accurate information to clients regarding the company and its services
- Schedule appointments and manage calendars for staff members
- Perform general clerical duties, such as daily reports and being aware of booking information.
- Maintain a clean and organised reception area at all times
- Assist with administrative tasks as needed, such as data entry and document preparation
**Experience**:
- Proficiency in using a computer (Mac desktop)
- Strong typing skills with a high level of accuracy
- Excellent organizational skills with the ability to multitask effectively
- Knowledge of phone etiquette and professional communication skills
- Experience with data entry and computerized systems
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
**Job Types**: Full-time, Permanent
**Salary**: £7.05-£13.45 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 2 years (required)
Ability to Commute:
- Birmingham (required)
Work Location: In person
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