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Receptionist
3 months ago
**Description**:
**Receptionist - Part Time**
**Birmingham**
We are looking to recruit an immaculately presented, front of house receptionist to work 2.5 days per week on a job share basis. The building is located minutes from Birmingham New Street and Snow Hill stations.
You should have a vibrant personality and a can-do attitude to own and manage the front of house reception area.
**Hours**
8.00am - 6.00pm Monday and Tuesday
8.00am - 1.00pm Wednesday
Flexibility is required to provide cover for holidays and sickness.
**Salary**
£14,508 per annum part-time (25 hours pw)
**Key Responsibilities**:
**Reception**
- Deliver a warm, friendly welcome to tenants and visitors, following appropriate sign in protocols
- Ensuring the reception area always looks pristine and welcoming
- Managing deliveries - including couriers and post
- General administration as required
**Building Management**
- Work closely with the Building Manager - confidently reporting building issues and help manage to resolution
- Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress log
- Produce a weekly update report for key stakeholders
**Tenant Engagement**
- Develop a good understanding of the local area and create a local amenities information file
- Work collaboratively with your job share to research, develop, and communicate (when applicable) a programme of initiatives to increase the enjoyment for all those who work at the building e.g. pop ups, competitions
- Create and develop a monthly e: newsletter for tenants
**Skills, Knowledge and Expertise**:
- Personable and proactive with a confident manner and able to deliver impeccable customer service
- Proactive and self-motivated
- Excellent written and verbal communication skills
- Competent using Microsoft Office and willing to learn in house systems and processes
- Enjoy working independently as part of the reception job share
- Proven experience in a front of house reception role or customer service, marketing or sales environment
**Benefits**:
Contributory Pension Scheme
Life Assurance
Wellness scheme, including a 24-hour confidential helpline
LAH Training Academy
**About LAH Property Marketing**:
LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.
For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.
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