Administrative Assistant
3 weeks ago
The following are core responsibilities of an administrative assistant. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
Maintaining and monitoring the practice appointment system
Process personal, telephone and e-requests for appointments
Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
Signpost patients to the correct service
Initiating contact with and responding to, requests from patients, team members and external agencies
Photocopy documentation as required
Data entry and administrative duties as required
Direct requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team
Manage all queries as necessary in an efficient manner
Carry out system searches as requested
Maintain a clean, tidy, effective working area at all times
Monitor and maintain the reception area and notice boards
Support all clinical staff with general tasks as requested
Support colleagues, providing cover during staff absences
Complete opening and closing procedures in accordance with the duty rota
As required support deputy practice manager in the management of repeat prescriptions, ensuring they are processed accurately and efficiently
**Job Types**: Part-time, Temporary contract
**Salary**: From £10.00 per hour
**Benefits**:
- Company pension
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
COVID-19 considerations:
Comprehensive risk assessment in place, safe working practices, PPE worn by all staff
Application question(s):
- Please demonstrate computer literacy
**Education**:
- GCSE or equivalent (required)
**Experience**:
- Administrative: 1 year (required)
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