Customer Service Advisor

6 months ago


Greenford, United Kingdom NRS Healthcare Full time

This isn't your ordinary Customer Service Advisor role.

Are you someone who is passionate about how we care for the most vulnerable people in society?

Our Community Service Centre in Greenford is currently looking for a new Customer Service Advisor to join our friendly team. NRS Healthcare is the UK’s leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and recycling, within the healthcare sector.

We are looking for highly motivated individuals who can help us in our mission to improve people’s quality of life and independence every day. Our services allow people to remain in their homes, preventing the need for them to stay in hospital for any longer than is necessary, allowing the NHS to deliver frontline care where it is needed most.

Our Customer Service Advisors are a pivotal part of the success of the service we provide. From arranging deliveries and collections of equipment with service users to answering inbound calls from Service Users and Occupational Therapists, your role as a Customer Service Advisor will be varied.

As well as assisting Service Users, you will also liaise with the Community Equipment Technicians to ensure the service runs smoothly. As well as this you'll also be responsible providing excellent customer service to our Service users and resolving any issues in an efficient and timely matter.

This role requires strong computer skills and previous experience in customer service roles.

Our Service Centre is based in Greenford, but we provide equipment across the whole of London. Full training will be provided as a part of this role.

Shift with be Monday
- Friday between the hours of 8:00am and 20:00pm with occasional Saturdays per rota.

Most importantly, you'll have the necessary care and compassion required to ensure our Service runs smoothly, so our Service users receive the best possible customer service.

We offer competitive salaries, full training and development for your role, as well as a wide range of benefits.
Some of these include:

- 33 days annual holiday inclusive of bank holidays (rising 1 day per year after 3 years to a maximum of 38 days)
- Comprehensive sick pay scheme
- Pension Scheme and Life Assurance
- Exclusive employee discounts, savings and competitions
- Bike to work scheme
- Childcare Vouchers
- Free Parking
- Employee Assistance programme



  • Greenford, United Kingdom Deva Services Full time

    **Must have at least 1 year customer services advisor experience** Deva Recruitment are looking for a Customer Service Advisor to work with their client based in Greenford The Job - Monday to Saturday - 5 days out of 7 - Between the hours of 9am-8pm - MUST BE ABLE TO PASS AN ENHANCED DBS CHECK **Role & Responsibilities**: - To answer and deal...


  • Greenford, United Kingdom Deva Group Recruitment Full time

    Deva Recruitment are looking for a Customer Service Advisor to work with their client based in Greenford The Job - Monday to Saturday - 5 days out of 7 - Between the hours of 9am-8pm - MUST BE ABLE TO PASS AN ENHANCED DBS CHECK **Role & Responsibilities**: - To answer and deal professionally with incoming phone calls from occupational therapists and...


  • Greenford, United Kingdom NRS Healthcare Full time

    **Role**: Customer Service Advisor **Location**:Greenford **Salary**: £26,409.50pa **Hours**:Full Time 42.5 hrs per week, Between Monday - Saturday 08:00am - 20:00pm **Job purpose**: NRS Healthcare is the UK’s leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and...


  • Greenford, United Kingdom NRS Healthcare Full time

    **Role**: Customer Service Advisor **Location**:Greenford **Salary**: £26,409.50pa **Hours**:Full Time 42.5 hrs per week, Between Monday - Saturday 08:00am - 20:00pm **Job purpose**: NRS Healthcare is the UK’s leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and...


  • Greenford, United Kingdom NRS Healthcare Full time

    **Job Title**: Customer Service Advisor **Location**:Greenford **Salary**:£26,409.50 pa **Hours**:Full Time, 42.5 hrs per week, Monday - Saturday, Between 8:00am - 20:00pm **Job purpose**: NRS Healthcare is the UK’s leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and...


  • Greenford, United Kingdom Eireann Recruitment Services Limited Full time

    **Health and Safety Advisor** **Fantastic career opportunity** **Perivale** **Salary £50-55k** Our client is one of London & Home Counties leading Groundworks and Reinforced Concrete Frame Sub-contractors who delivers landmark projects for prestige customers. They are looking for a Health and Safety Advisor to join a busy and expanding business. As a...


  • Greenford, United Kingdom Santander Full time

    Customer Experience Advisor | S1 | Everyday Banking | Greenford Country: United Kingdom **Join our community** We are currently recruiting for part-time Customer Service colleagues (24.5 hours per week) with a starting package of **£26,672 (pro-rata) **this is made up of a base salary of **£24,538 (pro-rata) **along with an additional **£500 **flexible...


  • Greenford, Greater London, United Kingdom Entain Full time

    Customer Service Representative Job DescriptionAt Entain, we're looking for a skilled Customer Service Representative to join our team. As a key member of our betting shop team, you'll be responsible for delivering exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Provide outstanding customer service and...


  • Greenford, United Kingdom William Jackson Food Group Full time

    **Head of Customer Services, Greenford, London**, To fundamentally change the way our customer service team works. Move from a functional order processing team to a true outward looking customer service operation Reporting to the Sales Director. **A Bit About Us**: Belazu has been a pioneer of supplying high quality, Middle Eastern and Mediterranean...


  • Greenford, United Kingdom William Jackson Food Group Full time

     Overview - In this full-time role as Customer Service Administrator, the post holder will be working within a customer service team of 17, you will have direct customer contact in a based hybrid working environment.About BelazuWe are part of the William Jackson Food Group. This is a lovely opportunity to join a business with an impressive set of...


  • Greenford, United Kingdom William Jackson Food Group Full time

     Overview - In this full-time role as Customer Service Administrator, the post holder will be working within a customer service team of 17, you will have direct customer contact in a phone based hybrid working environment.About BelazuWe are part of the William Jackson Food Group. This is a lovely opportunity to join a business with an impressive set of...


  • Greenford, Greater London, United Kingdom Next Full time

    About the Role:We are seeking a highly motivated and customer-focused Sales Team Member to join our team at Next. As a Sales Team Member, you will be responsible for providing exceptional customer service and ensuring that our customers have an outstanding shopping experience.Key Responsibilities:Offer fast and friendly service to all customers, helping them...


  • Greenford, United Kingdom William Jackson Food Group Full time

     Overview - In this full-time role as Customer Service Administrator, the post holder will be working within a customer service team of 11, you will have direct customer contact in a based hybrid working environment.About BelazuWe are part of the William Jackson Food Group. This is a lovely opportunity to join a business with an impressive set of...


  • Greenford, United Kingdom William Jackson Food Group Full time

     Overview - In this full-time role as Customer Service Administrator, the post holder will be working within a customer service team of 11, you will have direct customer contact in a phone based hybrid working environment.About BelazuWe are part of the William Jackson Food Group. This is a lovely opportunity to join a business with an impressive set of...


  • Greenford, Greater London, United Kingdom Next Full time

    About the Role:To be a successful Sales Team Member, you will:Provide exceptional customer service, helping customers find the perfect productsShare your passion and knowledge about our amazing productsWork in all areas of the store, including sales floors, stockrooms, and processing deliveriesTake control of your own development and growthAbout You:We're...


  • Greenford, Greater London, United Kingdom Dunelm Full time

    Key Responsibilities:As a Sales Assistant at Dunelm, you will be the first point of contact for customers, providing a warm and welcoming experience. You will be working closely with colleagues to ensure a smooth customer journey, handling queries and resolving any issues efficiently.Hours and Pay:This role will require you to work a minimum of 20 hours per...


  • Greenford, Greater London, United Kingdom Next Full time

        About the Role:    To be successful in this role, you will:Offer fast and friendly service to our customers, helping them find the perfect productsShare your passion and knowledge about our amazing products with customersWork in all areas of the store, including sales floors, stockrooms, and processing deliveriesTake control of your own...


  • Greenford, Greater London, United Kingdom William Jackson Food Group Full time

    About BelazuBelazu is a leading supplier of high-quality, Middle Eastern and Mediterranean ingredients within the UK's foodservice sector. With over 30 years of experience, we are an innovative leader in our field, driven by ambitious plans to grow over the next five years.Our ValuesWe are committed to upholding the highest standards of quality, service, and...


  • Greenford, Greater London, United Kingdom Tesco Full time

    Job DescriptionAs a Customer Delivery Driver at Tesco, you will play a vital role in delivering exceptional customer service by bringing groceries and household essentials to customers' doors. With a strong focus on relationships and customer satisfaction, you will be the face of Tesco on the road, building trust and loyalty with every...


  • Greenford, Greater London, United Kingdom Tesco Full time

    About the Role:At Tesco, we're committed to delivering exceptional customer service, and we're looking for a dedicated Customer Delivery Driver to join our team. As the face of Tesco on the road, you'll be responsible for delivering our customers' shopping trips with a smile. This role is about more than just driving - it's about helping others and...