Customer Service Delivery Associate

3 weeks ago


Greenford, Greater London, United Kingdom Tesco Full time
About the Role:

At Tesco, we're committed to delivering exceptional customer service, and we're looking for a dedicated Customer Delivery Driver to join our team. As the face of Tesco on the road, you'll be responsible for delivering our customers' shopping trips with a smile. This role is about more than just driving - it's about helping others and delivering great service.

Your Key Responsibilities:
• Ensure the van and trays are clean and tidy, and leave the back yard clean and clear of rubbish.
• Load the van as required, checking for roadworthiness.
• Talk to customers about changes to their orders, offering refunds for any issues.
• Take care of products and deliveries as if they were your own.
• Deliver during the customer's time slot and call them before arriving if early.
• Call the store if running 30 minutes late.

Your Skills and Qualifications:
• A UK/EU/EEA driving licence (full or automatic) for at least 12 months with no more than 3 penalty points.
• Ability to adhere to GB Domestic Driving Rules.
• Warm and welcoming in interactions with customers and colleagues.
• Energetic and driven to deliver beyond expectations.

What's in it for you:
Tesco offers excellent benefits, including holiday entitlement, flexible working, and a range of wellbeing services. You'll also have access to free uniform, and our Colleague Clubcard offers discounts and rewards. We're proud to be a Disability Confident Leader and offer a fully inclusive and accessible recruitment process.

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