Tyre Fitting Service Delivery Manager

3 weeks ago


Greenford, Greater London, United Kingdom Halfords Full time

Job Summary

We are seeking a skilled Hub Manager to join our team at Halfords. As a key member of our operations team, you will be responsible for delivering an expert mobile tyre fitting service to our customers across the UK.

Key Responsibilities

  • Ensure Hub vehicles and team members are on the road promptly, taking responsibility for goods in, as well as opening and closing the Hub.
  • Act as a mentor to the existing technician team, supporting the delivery of a high-quality and cost-effective service.
  • Follow processes and procedures, whilst adhering to the legal framework and health and safety requirements.
  • Be a positive and effective ambassador of the company, taking a keen and supportive interest in your team.

Requirements

  • Experience of working within a management or supervisory role.
  • Be computer literate and able to communicate clearly both verbally and in writing.
  • Be capable of identifying training needs and developing team members.
  • Have experience of working in a customer-focused environment.
  • Have a full driving licence with no more than 6 points held for at least 12 months.
  • Working hours 44 hours per week, 5 day week, working every other weekend.

What We Offer

  • Store discount, with 25% off most products across Halfords and Tredz.
  • Employee discount, with up to 50% off your garage bills at Halfords Autocentre.
  • Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies.
  • Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more.
  • Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week.
  • Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced.
  • Life assurance.
  • Uniform.
  • Option to join our Sharesave scheme: save to purchase shares at a 20% discount.
  • Cycle to Work scheme.
  • Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future.
  • Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services.

About Us

We are Halfords, the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. We are committed to creating an inclusive workplace for our colleagues and welcome applications from all backgrounds and embrace diversity within our one Halfords Family.



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