Customer Service Advisor

5 months ago


Greenford, United Kingdom Deva Services Full time

**Must have at least 1 year customer services advisor experience**

Deva Recruitment are looking for a Customer Service Advisor to work with their client based in Greenford

The Job
- Monday to Saturday
- 5 days out of 7
- Between the hours of 9am-8pm
- MUST BE ABLE TO PASS AN ENHANCED DBS CHECK

**Role & Responsibilities**:

- To answer and deal professionally with incoming phone calls from occupational therapists and clients.
- To make outgoing phone calls to clients to arrange delivery or collection of equipment and record all information accurately on the booking system.
- To ensure all trained policies and procedures are followed correctly and accurately.
- To process and file all driver paperwork when returned to the depot.

Please note this is not an exhaustive list of duties and responsibilities.

**What we look for in a Customer Service Advisor**:
A positive can-do attitude
- Excellent customer service skills, friendly and approachable as you will be dealing with members of the public, many of whom are elderly or vulnerable.
- Good communication skill, resilience, flexibility, and an empathetic nature

The pay - £13.16ph inclusive of holiday pay

**Job Types**: Full-time, Zero hours contract

**Salary**: £13.16 per hour

**Benefits**:

- Company events
- Company pension
- Gym membership

Work Location: In person



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