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Admin Assistant

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Harrow, United Kingdom Reliable Group Full time

An exciting opportunity has arisen for an Admin Assistant within a growing Property company in Harrow (North West London).

This is a varied role encompassing a number of different activities in the business, and you will have an opportunity to learn about different aspects of the property sector (from rentals to property valuations) from highly experienced property professionals.

**Responsibilities**:

- Prepare marketing materials (using MS Office) to be sent out to potential leads
- Answer incoming calls
- Enter customer details into CRM (Customer Relationship Management) system
- Make appointments with customers
- Carry out desktop valuations on properties
- Manage property rentals - supervise quarterly inspections and liaise with tenants on maintenance issues and schedule repairs.
- Make appointments with prospective tenants, conduct viewings and process the references and paperwork for new tenant.
- General administration duties, including printing letters and posting envelopes
- Be accountable for reaching annual targets (KPIs) and objectives as agreed
- Handle sensitive information in a confidential manner
- Maintain a filing system for important documents and records

**Requirements**:

- Previous experience in a similar role preferred
- Excellent computer skills, in particular with Office 365 (Excel, Word)
- Strong organizational skills with the ability to multitask and prioritize tasks
- Excellent written and verbal communication skills
- Strong attention to detail and problem-solving abilities
- Experience working in a small team preferred
- Full Driving License and own car preferred

**Applicants must Have**:

- A high level **attention to detail**:

- Have a “**Can Do**” attitude and be enthusiastic
- Have the ability to **multi-task** and manage multiple priorities in a fast-paced environment
- Have good spoken English and excellent oral and written communication skills

**Applicants must Be**:

- Be **tenacious** and results-oriented
- Be able to thrive in an **entrepreneurial** environment, and take on different tasks
- Be **resilient** and very comfortable talking to prospects on the telephone
- Be able to build **rapport** with customers to understand needs

**Job Types**: Full-time, Permanent

**Salary**: £23,500.00-£25,000.00 per year

**Benefits**:

- Free parking
- Gym membership
- On-site parking

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Performance bonus

Application question(s):

- Do you have your own car?

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Harrow, HA1 2EN (required)

Ability to Relocate:

- Harrow, HA1 2EN: Relocate before starting work (required)

Work Location: In person

Reference ID: AA1002
Expected start date: 26/02/2024