Fuel Attendant

3 weeks ago

Poole, United Kingdom Marina Developments Ltd Full time

**FTC Fuel Attendant**

Marina Developments Ltd is the UK’s leading Marina operator. Situated in Poole, Cobb’s Quay Marina is a busy and high-profile visitor destination. We aim to deliver the highest level of service and experience for our visitors and customers, demanding the very best from ourselves whilst working as a team every day.

To help us deliver exceptional service we are seeking to recruit a Fixed Term Fuel Attendant to assist with marina operations at Cobb’s Quay Marina.

You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a fixed term contract, (6 months, April to September 2024) working up to 30 hours a week, including weekends, supporting the marina operations. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.

The role will include but not limited to:
Ø To serve fuel to customers and tenants and take all relevant payments via the MDL fuel berth ensuring the highest customer service levels at all times.

Ø To provide a support service to the Marina Manager, operatives and administration staff and a concierge service to berth holders and tenants.

Ø To conduct marina checks as and when needed.

Ø To assist with customer events and other customer focused incentives.

Ø Deliver operational process and systems in accordance with the quality management systems of the MDL Way.

Ø To ensure all legal, HSE and company policies inc. financial are being adhered to.

The key requirements for this role are but not limited to:
Ø Enthusiastic and friendly with a flexible and positive ‘can do’ attitude.

Ø Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage)

Ø General maintenance skills (not essential but an advantage)

Ø Self-motivated and able to work without supervision.

Ø Sound awareness of basic health and safety in the workplace

Ø Confident use of IT systems

Ø A practical, resourceful and common-sense approach

Ø Good practical boating skills/qualifications (not essential but an advantage)

Ø Competent swimmer (essential)

Ø Educated to at least GCSE level or equivalent.

**Job Type**: Fixed term contract
Contract length: 6 months

**Benefits**:

- Free parking
- On-site parking

Work Location: In person

Reference ID: Fuel Attendant

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