Multi Skilled Operator

7 months ago


London, United Kingdom Wlliams Lea Full time

Multi-Skilled Operator

Job title: Multi-Skilled Operator

**Salary**: £26,000 per annum

Location: Herbert Smith Freehills - Exchange House, Primrose Street, London, EC2A 2EG

Contract: Permanent, full time

Hours: 37.5 hours per week

Shifts: 7.5 hour shifts worked Monday through Friday between the hours of 07:00 - 22:00

Work model: In person

Williams Lea seeks a Multi-Skilled Operator to join our team

Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.

Sound good so far? Then this is the perfect position for you, and you are just the individual that we are looking for

Purpose of the Role:
Key Responsibilities
- Ensure all deadlines are met and renegotiate those that are unachievable in a proactive fashion by liaising directly with the client
- Escalate issues to the line manager where necessary
- Ensure that all logs, forms and work-related administration are completed in an appropriate manner
- Escalate any potential operational or Health & Safety issues to your line manager
- To ensure that any training needs are requested in writing to your line manager
- Adhere to all site procedures as are recorded within the operations manual
- To ensure you arrive in good time ready to start work on your given shift

Stationery Administration
- Checking stock levels of paper, reprographics supplies, stationery cupboards & general supplies
- Ordering stock, ad-hoc requests, printed matter, reprographics supplies, etcetera
- Delivering ad-hoc requests
- Filling stationery cupboards
- Stock reconciliation
- Delivering files and dividers
- General administrative duties
- Ensure the store areas are kept tidy and free of rubbish and old binders are sent off for recycling

Mail
- Checking the in/out trays and processing inbound/outbound mail
- Collecting and delivering twice daily runs to headquarters

Office Services
- Act as a point of contact at the reception desk and triage any incoming queries as follows:

- Divert room booking queries to reception or reservations
- Divert facilities queries to the office operations help desk
- Dealing with locker issues
- Issuing and logging day passes
- Notifying staff of any arriving visitors
- Room checks at the start of shift and during to ensure rooms are tidy
- Checking of kit in meeting rooms
- Room set up of social space - moving the wall

Key Competencies
- Excellent customer focus
- Proficient in Microsoft Office - Word, Excel, PowerPoint, and Outlook
- Strong administrative skills including mail and stationery
- Effective communicator (verbal and written)
- Skilled in planning and organisation
- Able to work to tight deadlines and prioritise workload

The Package

Private Medical Insurance, Life Insurance/Life Assurance, Company Pension, Corporate Eye Care, Personal Accident and Company Sick Pay. Additional benefits such as Dental Insurance, Gym Membership, Charity Donations, Employee Offers, Retail Vouchers and Season Ticket Loan are offered at a discount on a salary sacrifice basis. You will also have the opportunity to work for a global employer; and dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects.



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