Multi Skilled Operator

7 months ago

London, United Kingdom Williams Lea Full time

**Multi Skilled Operator**

**Job title**:Multi-Skilled Operator

**Salary**:£24,800 per annum

**Location**: 1 More London Place, London, SE1 2AF

**Contract**: Permanent, full-time

**Hours**: 40 hours per week

**Shifts**: Monday through Friday 09:00-18:00 or 07:00-16:00

**Break details**: 1-hour unpaid lunch

**Work model**: In person

**Interview process**:
First: 20-minute video call with the Team Lead and Senior Operator

Second: 30-min in-person meeting with the Sr. Account Manager and Sr Operator

**Williams Lea seeks a Multi-Skilled Operator to join our team**

Williams Lea is the leading global provider of skilled business-critical support services to financial, legal, and professional services firms.

Sound good so far? Then this is the perfect position for you, and you are just the individual that we are looking for

**Purpose of this role**: The primary focus of the Multi-Skilled Operator will be to support the Reprographics and the Office Services on a daily basis to ensure all tasks are completed within time frame specified.

You will enjoy complimentary hot food and fruit in a fun environment with a complete game room with frequent gaming tournaments. This position has room for career growth and we pride ourselves in developing your skills in this multifaceted field.

**Key responsibilities**:

- Delivering an exceptional electronic and hard copy file management service
- Return or add documents to existing client files
- Work with the practice management system to log and record documents
- Handle and administer closed files as requested
- Filing and file housekeeping
- Understanding and processing of principle documents
- Maintain all filing and work areas in a tidy and orderly manner
- Collect file and documents from client areas and return files to shelves
- Sort, scan, rename, distribute incoming mail to the dedicated centralised filing area
- Maintain equipment to a good working order and troubleshoot problems, place service calls when needed
- Follow all stock and consumable procedures. Replenish copiers with all consumables
- Prioritise jobs and run them to meet customer requirements and deadlines
- Provide photocopying, scanning, and printing as per customer instructions
- Collect and accurately input monthly forecast information
- Collect and complete any information required for billing or client charge back data
- Utilise appropriate paperwork
- Ensure that job requests are tracked on system properly before beginning new request
- Understand and comply with Floor support corporate standards. Constantly seek ways to improve operations and suggest and implement approved ideas
- Binding final form documents
- Extensive computer and data related tasks
- Usage of internal and external portals/systems
- Adding contacts to the clients database
- Deal with any customer enquires in a prompt and efficient manner
- Accept requests for Williams Lea work, notifying customers of estimated completion time as appropriate and in line with service level agreements

**The Package**

Private Medical Insurance, Life Insurance/Life Assurance, Company Pension, Corporate Eye Care, Personal Accident and Company Sick Pay. Additional benefits such as Dental Insurance, Gym Membership, Charity Donations, Employee Offers, Retail Vouchers and Season Ticket Loan are offered at a discount on a salary sacrifice basis. You will also have the opportunity to work for a global employer; and dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects.

**Job Types**: Full-time, Permanent

**Salary**: £24,800.00 per year

**Benefits**:

- Company pension
- Gym membership
- Life insurance
- Private dental insurance
- Private medical insurance

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- London, SE1 2AF: reliably commute or be willing to relocate with an employer-provided relocation package (required)

Work Location: In person

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