Call Handler/medical Receptionist Full

2 weeks ago


Caerphilly, United Kingdom Tonyfelin Medical Centre Full time

Tonyfelin Medical Centre is an established friendly 8 Partner training practice with a current list size in excess of 10,000 patients. We provide high quality primary care services in a modern purpose-built medical centre.

We are looking for a person to work as a member of our busy reception team.

Applicants should consider themselves capable of:

- Ensuring that enquiries from patients, doctors and other members of staff are efficiently and courteously handled
- Working as part of a team to ensure that reception tasks are completed efficiently
- Managing and prioritising a multitude of different requests often under pressure
- Being flexible and to be able to provide cover for the duties of other team members during periods of staff absence (holiday and sickness cover essential)

Specifically, a call handler/receptionist will be expected to be involved in:

- Service of patients enquiries face to face and on the telephone
- Operation of the Vision clinical system
- Handling of prescriptions
- Receiving and recording requests for visits
- Receipt and sorting of practice mail
- Dealing with patient registrations
- Handling of money for private medical work
- Handling of all forms used within the practice
- Working with the reception team to ensure continuity of service to doctors and patients
- Message handling
- Maintaining both the manual and computer record system
- The chaperoning of patients at doctor’s request
- Receipt of samples from patients and dealing with them appropriately
- Booking emergency ambulances
- Clinic administration including photocopying/faxing
- Referrals to outside agencies using Outlook

**Job Types**: Full-time, Permanent

**Salary**: From £10.50 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Caerphilly: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

Work Location: In person

Application deadline: 26/05/2023
Reference ID: KS/10



  • Caerphilly, United Kingdom TONYFELIN MEDICAL CENTRE Full time

    **TONYFELIN MEDICAL CENTRE** **Call Handler/Receptionist Job Description** **Line Manager**:Deputy Practice Manager **Accountable to**:Practice Manager **Hours per week: 37.5** Monday to Friday 10.30pm-18.30pm (non-negiotable) **Job Summary** - **If you are interested, please submit your CV with a covering letter on why you are interested in this...

  • Call Handler

    5 days ago


    Caerphilly, United Kingdom Tonyfelin Medical Centre Full time

    Tonyfelin Medical Centre is looking to recruit a Care Navigator/Medical Receptionist to complement their existing team. Previous GP Surgery experience is welcome, but not essential as full training is provided. A flexible approach to working hours is a must. - have excellent communication skills - call handling experience - public facing customer service...

  • Receptionist

    18 hours ago


    Caerphilly, United Kingdom Devonalds Solicitors Full time

    _An exciting opportunity has arisen for a receptionist to join our busy firm on a full time, permanent basis._ - The applicant would benefit from having experience of a legal office environment, or similar, and should show enthusiasm and a capability to work in a team._ **Job Types**: Full-time, Permanent **Salary**: £21,000.00 per hour Expected hours:...

  • Receptionist in Caerphilly

    Found in: beBee jobs GB - 7 days ago


    Caerphilly, United Kingdom Focus Resourcing Full time

    My client based in Caerphilly is looking for a Receptionist/Administrator to join their team to be responsible for a variety of tasks to support various functions within the business.Responsibilities: Answering calls from a busy switchboard Meeting and greeting visitors Scanning and archiving of documents Opening emails and forwarding to the relevant member...

  • Receptionist in Caerphilly

    Found in: beBee S GB - 2 weeks ago


    Caerphilly, United Kingdom Focus Resourcing Full time

    My client based in Caerphilly is looking for a Receptionist/Administrator to join their team to be responsible for a variety of tasks to support various functions within the business. Responsibilities: Answering calls from a busy switchboard Meeting and greeting visitors Scanning and archiving of documents Opening emails and forwarding to the relevant member...


  • Caerphilly, Caerphilly, United Kingdom Triple West Medical Full time

    We have been assigned by one of the UK's more prestigious NHS Trusts to help them recruit a Consultant in Geriatrics on either a Substantive or an NHS Fixed Term basis for 12 months to join their successful Geriatrics department. Our client currently are one of seven Local Health Boards in Wales. It provides acute, community and mental healthcare...


  • Caerphilly, United Kingdom Caerphilly Station Chiropractic Centre Full time

    Job Description Clerical Assistant/ Front Desk Receptionist " Are you the person that will complete our amazing team" We are looking for an enthusiastic person to join our growing team at Caerphilly and Blackwood Chiropractic Centres serving the local community and helping people to get better and healthier! The clinics are fast paced and full of energy so...


  • Caerphilly, United Kingdom Caerphilly Station Chiropractic Centre Full time

    Job Description Clerical Assistant/ Front Desk Receptionist " Are you our next Superstar?" We are looking for an enthusiastic person to join our growing team at Caerphilly and Blackwood Chiropractic Centres serving the local community and helping people to get better and healthier! The clinics are fast paced and full of energy so you need to be able to work...

  • Home Care Worker

    1 week ago


    Caerphilly, United Kingdom ND Care & Support Full time

    **Care Assistant** Do you want to work for a care company that genuinely cares about you? Do you want flexible shifts that work around you and your family in Caerphilly? Do you want that job satisfaction knowing you are supporting some of the most vulnerable people in society? **Who are we?** Since 2010 ND Care & Support have provided a range of bespoke...


  • Blackwood, Caerphilly, United Kingdom Vetisco Full time

    Join our friendly and dynamic team here at Blackwood Vets for Pets Our busy practice is based within the Pets at Home pet store in the heart of the South Wales valleys. Just a few minutes’ walk from the small bustling town centre of Blackwood. There is ample parking on site and road, rail and bus links are plentiful in all directions. Our spacious...


  • Caerphilly, United Kingdom Page Personnel Finance Full time

    Working with a global leading organisation, the successful **Customer Service Advisor** will be the first point of contact for all calls coming into the call centre. You will be responsible for redirecting calls to relevant teams and supportingboth internal & external customers. The role will be fully office based, working 3 shifts - 8am-4pm, 9am-5pm and...

  • Biocompatibility Engineer

    Found in: beBee S GB - 4 days ago


    Caerphilly, United Kingdom Focus Resourcing Group Full time

    We are looking to recruit for a Bio-compatibility Engineer, you will be a part of the R&D team that is responsible for implementing technical strategies, evaluating and developing products, and providing a superior level of technical support. Duties:The main responsibilities involve the biological safety risk assessment, by chemical analysis and...

  • Optical Assistant

    1 week ago


    Caerphilly, United Kingdom Zest Business Group Full time

    A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country. Optical Customer Service Advisor - Role To resolve all returns queries in a timely, accurate and consistent...


  • Caerphilly, United Kingdom Zest Business Group Full time

    A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country. **Optical Customer Service Advisor - Role** - To resolve all returns queries in a timely, accurate and...


  • Caerphilly, United Kingdom Randstad Technologies Recruitment Full time

    Customer Service Administrator - Caerphilly, CF83 3SG Full time: 37.5 hours - 6 month contract £11.44 per hour Are you driven to succeed? Dependable, and a trouble shooter? Do you have the ability to build excellent relationships? If so, we want you to consider becoming part of a Global business leader in our industry; helping us drive our businesses...


  • Caerphilly, United Kingdom Sciensus Full time

    **You're not ordinary, and neither are our drivers.** Our drivers are the best of the best and support our core values that patient is different “but wherever patients are on their healthcare journey, at Sciensus we’re right by their side.” As a **delivery driver** you will not only love to drive, you will have a passion to provide an outstanding...

  • Storeman/woman

    1 week ago


    Caerphilly, United Kingdom J Manny LTD Full time

    Are you looking for a new challenge? Do you have 2 years or more with a full UK driving license. ? Do you have towing experience? J Manny Ltd are looking for someone to join our team as a Stores/Delivery person. If your organised and have an eye for detail with strong communication skills you could be the person for us!! The role will be working out of our...

  • Optical Assistant

    Found in: Whatjobs ES C2 - 6 days ago


    Caerphilly, United Kingdom Zest Business Group Full time

    A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country.Optical Customer Service Advisor - RoleTo resolve all returns queries in a timely, accurate and consistent manner...

  • Customer Service Executive in Caerphilly

    Found in: beBee jobs GB - 7 days ago


    Caerphilly, United Kingdom Randstad Technologies Recruitment Full time

    Customer Service Administrator - Caerphilly, CF83 3SGFull time: 37.5 hours - 6 month contract 11.44 per hourAre you driven to succeed? Dependable, and a trouble shooter? Do you have the ability to build excellent relationships? If so, we want you to consider becoming part of a Global business leader in our industry; helping us drive our businesses growth by...

  • Customer Service Executive in Caerphilly

    Found in: beBee S GB - 2 weeks ago


    Caerphilly, United Kingdom Randstad Technologies Recruitment Full time

    Customer Service Administrator - Caerphilly, CF83 3SGFull time: 37.5 hours - 6 month contract 11.44 per hourAre you driven to succeed? Dependable, and a trouble shooter? Do you have the ability to build excellent relationships? If so, we want you to consider becoming part of a Global business leader in our industry; helping us drive our businesses growth by...