Customer Service Advisor
3 weeks ago
Working with a global leading organisation, the successful **Customer Service Advisor** will be the first point of contact for all calls coming into the call centre. You will be responsible for redirecting calls to relevant teams and supportingboth internal & external customers.
The role will be fully office based, working 3 shifts - 8am-4pm, 9am-5pm and 10am-6pm, 37.5 per week.
**Client Details**
This is a fantastic opportunity to build experience in a Customer Service environment or continue to develop previous experience working in Customer Service.
**Description**
**The key responsibilities of the Customer Service Advisor**:
- Act as a first point of contact for all calls coming into the call centre
- Redirecting calls to relevant teams and supporting both internal & external customers
- Assist customers with any queries
- Daily administrative duties
**Profile**
**The successful Customer Service Advisor**:
- Strong customer service both written and verbally
- Efficient using various MS Packages i.e. Teams, Word, PowerPoint.
- Strong communication
- Ability to work under pressure
- The business are also open to considering school / college leavers that are able to demonstrate customer service skills.
**Job Offer**
- 6-month contract with a possibility of an extension
- Full training provided
- £10.16-£12:30 per hour dependent on experience
- Holiday pay
- Pension
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