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Night Team Leader

4 months ago

Beeston, United Kingdom Village Hotels - Nottingham - Reception Nights Full time

Night Team Leader

Our hotels never sleep and our first-class customer service never stops. With a busy hotel, a lively Pub and Grill and a buzzing health club we are on the go 24/7. As our Night Team Leader you will play a crucial role in ensuring that your team delivers exceptional service throughout the night. Woking alongside the Night Manager, you will need to think on your feet, proactively solving problems and be versatile, supporting all hotel departments.

Work, Grow, Play Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With 33 fabulous hotels and leisure clubs across the UK and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits such as
- Complimentary full leisure club membership for you and a family member or friend worth £1200
- Discount on all overnight stays at Village Hotels
- Up to 40% discount on food and drink at any Village Hotel
- Excellent training and development
- Discounts and cashback offers on many high street brands
- A range of well-being and healthcare benefits
- Financial wellbeing - Salary Finance
- Employee Assistance Programme
- Flexible and home working opportunities
- A fun, supportive and inclusive work environment with loads of development opportunities
- Regular team events and incentives
- Monthly well-being programme for all employees to support your mental health
- Anniversary rewards for every year of service

But what we need from you
- Strong customer service skills
- Ability to put our customers at ease
- Lead and motivate your team, ensuring they are skilled and engaged
- Ability to deliver brand standards
- Forge and maintain strong relationships with all departments

Come and be part of something new & something special - Work, Grow & Play the Village Way

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