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Team Leader

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Beeston, Nottinghamshire, United Kingdom Mecca Bingo Full time
About the Role

We are seeking a highly motivated and enthusiastic Team Leader to join our dynamic team at Mecca Bingo. As a Team Leader, you will play a key role in ensuring our customers have an exceptional experience, while also supporting the growth and development of our team members.

Key Responsibilities
  • Lead by example, demonstrating a strong commitment to our STARS values of Service, Teamwork, Ambition, Responsibility, and Solutions.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with the team to achieve sales and customer service targets.
  • Provide coaching and guidance to team members to help them reach their full potential.
  • Contribute to the development of a positive and inclusive work environment.
What We're Looking For
  • A natural people person with excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Strong problem-solving and conflict resolution skills.
  • Ability to work collaboratively as part of a team.
  • High level of integrity and discretion.
What We Offer
  • A comprehensive induction program to ensure a smooth transition into the role.
  • Ongoing training and development opportunities to help you grow and succeed.
  • A competitive salary and benefits package.
  • A fun and dynamic work environment with a passionate team.
  • The opportunity to make a real difference in the lives of our customers and team members.

We are an equal opportunities employer and welcome applications from diverse candidates. If you require any reasonable adjustments to be made during the recruitment process, please let us know.