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Team Leader

2 months ago

Beeston, Nottinghamshire, United Kingdom The Rank Group Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Team Leader. As a Team Leader, you will be responsible for providing exceptional customer service, leading a team of staff, and ensuring that our customers have a memorable experience.

Key Responsibilities

  • Lead a team of staff to deliver exceptional customer service
  • Ensure that our customers have a memorable experience
  • Develop and implement strategies to improve customer satisfaction
  • Collaborate with other departments to ensure seamless service delivery
  • Monitor and report on customer feedback and suggestions

Requirements

  • Excellent communication and interpersonal skills
  • Ability to lead and motivate a team
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment
  • High level of attention to detail

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career development and growth
  • Recognition and rewards for outstanding performance
  • Collaborative and supportive work environment

About Us

The Rank Group is a leading operator of bingo clubs in the UK, offering a unique and exciting experience for our customers. We are committed to providing exceptional customer service and creating a fun and welcoming environment for all our customers.

Why Join Us?

At The Rank Group, we are passionate about delivering exceptional customer service and creating a fun and welcoming environment for all our customers. We offer a competitive salary and benefits package, opportunities for career development and growth, and a collaborative and supportive work environment. If you are a motivated and customer-focused individual who is looking for a new challenge, we would love to hear from you.