Customer Services Assistant
3 weeks ago
Work for a company that values you
We are expanding again We are a forward-thinking, exciting, and creative team who provide web and digital services to the publishing industry. We are looking for a friendly, efficient, and proactive person to provide a customer support role but with the potential to grow and develop within the Firsty Group family.
**Duties and responsibilities**:
- Act as the point of contact between the end-user and the technical support team during escalations.
- Processing telephone and website orders.
**Qualifications**
- Must have superb verbal and written communication skills.
- Some previous experience in a Customer Service role welcomed, but not essential.
- A positive, enthusiastic attitude.
- Highly self-motivated.
- Proven ability to multi-task while paying strict attention to detail.
- Excellent listening and negotiation skills.
- A sound grasp of Google Suite / Microsoft Office.
- A good telephone manner.
- An interest in Apps, books and publishing would be beneficial.
Full training on systems and products will be provided.
We are an Equal Opportunities Employer.
To be eligible for this position you must have an established right to work in the UK (UK/EU passport or valid work permit).
**Job Type**: Full Time, Hybrid Working (3 days Newbury office, 2 days Work from Home ).
**Salary**: £11.44-£12.50 per hour
Expected hours: No less than 37.5 per week
**Benefits**:
- Company events
- Company pension
- Work from home
Schedule:
- Monday to Friday
**Education**:
- Bachelor's (required)
**Experience**:
- customer service: 1 year (preferred)
Work Location: Hybrid remote in Newbury, RG14 1JB
Expected start date: 01/05/2024
-
Customer Service Assistant
1 month ago
Newbury, United Kingdom West Berkshire Council Full timeVacancy Summary - Employer: - West Berkshire Council - Salary: - From £23,500 to £25,119 per annum (Grade D) - Location: - Newbury Library - Contract: - Permanent - Working Pattern: - Full Time - Hours: - 37 hours per week. - DBS Check: - No - Closing Date: - 05/04/2024 at 23:59 - Reference: - 04448 Vacancy Description Are you passionate about...
-
Customer Service Assistant
2 weeks ago
Newbury, Berkshire, United Kingdom Reed Full timeWe are currently recruiting for 2 Customer Services Assistants Job Type: Part-Time Location: Chieveley Services Monday 13/05/#removed#:15 - 13:15 and Monday 20/05 /#removed#:00 – 13:00. Pay rate £25.00 per hour! You will paid a minimum of 2 hours work. REED areseeking a Customer Services Assistant to help ensure the smooth and safe...
-
Immediate start Customer service assistant
2 weeks ago
Newbury, Berkshire, United Kingdom Reed Full timeWe are currently recruiting for 2 Customer Services Assistants Job Type: Part-Time Chieveley Services 00 per hour! REED areseeking a Customer Services Assistant to help ensure the smooth and safe operation of our coach interchanges. Assist customers in finding their correct vehicle and help less mobile individuals with their luggage. Ensure...
-
ProCare Customer Service Specialist
2 days ago
Newbury, United Kingdom Stryker Full timeWhy customer service at Stryker?Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....
-
Customer Service Advisor
1 month ago
Newbury, United Kingdom Aligra Full time**We are hiring an experienced Customer Service Advisor to join our clients ever increasing workforce in Newbury town centre. This is a full-time permanent position with the opportunity for an immediate start.** **Shift Available**: - 08:00am -17:00pm - Monday to Friday - 42.5hrs per week **Pay Rate**: - £22,000 - £24,000 per annum (DOE) **Duties...
-
Customer Service Advisor
4 weeks ago
Newbury, United Kingdom CSS Recycling Full time**Do you possess outstanding communication and organisational skills?** **Are you ready for your next challenge?** *** CSS Recycling are the leading processor and recycler of WEEE waste in the UK. Through the expertise of our people and the investment in technology we promote and deliver a sustainable solution for recycling of WEEE. Established for over...
-
Customer Assistant
4 weeks ago
Newbury, United Kingdom M&S Full time**All the details** Below is the working pattern for this vacancy. Saturday 09:00-18:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers...
-
Customer Services Executive
1 month ago
Newbury, United Kingdom Personnel Selection Full timePersonnel Selection are excited to be working alongside this fantastic small business, based in Newbury. This role will be offered on a temp to perm basis and the hours of work are 8:30am to 5pm Mon to Thurs, with a 4pm finish on a Friday (45 min lunch break). This is a fantastic opportunity to join a friendly, customer focused business as their Customer...
-
Waste Services Assistant
2 weeks ago
Newbury, United Kingdom West Berkshire Council Full timeVacancy Description Are you passionate about making a positive impact on the environment? Do you have excellent organisational skills and a keen eye for detail? If so, we have an exciting opportunity for you to join West Berkshire Council as a Waste Services Assistant. As a Waste Services Assistant, you will play a key role in supporting the Principal...
-
Customer Service Administrator
4 weeks ago
Newbury, United Kingdom Adecco Full timeAre you looking for a temporary position in Customer Service/Administration? Adecco are looking for a Customer Service Administrator who is passionate about going the extra mile to deliver an exceptional customer experience and who has previous experience in an administrative or customer service role based within an office environment. This is a temporary...
-
Customer Service Advisor
1 month ago
Newbury, United Kingdom Saint-Gobain Full time**We are looking for an enthusiastic Customer Service Advisor to join our team in Jewson Newbury (**RH14 5EA)**!** This is an essential role within the branch network, you will build relationships with customers, in branch at the trade counter and over the phone, to understand their wider needs to maximise sales growth within our branch. You will be in...
-
Customer Assistant
1 day ago
Newbury, West Berkshire, United Kingdom Marks and Spencer Full timeAll the detailsBelow is the working pattern for this vacancy.Saturday 09:00-18:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to...
-
Customer Service Advisor
4 weeks ago
Newbury, United Kingdom Adecco Full timeAdecco are delighted to be supporting our successful client in the search for a Customer Service Advisor based in Newbury. Paying £11.17 per hour working Monday - Friday. Offering Hybrid after initial 3/4 weeks in the office for training. This role is for5 months with the potential to be perm. Duties include: ? To analyse and solve customer queries. ?...
-
Customer Service Advisor
1 month ago
Newbury, United Kingdom Adecco UK Full timeAdecco are delighted to be supporting our successful client in the search for a Customer Service Advisor based in Newbury. Paying £11.17 per hour working Monday - Friday. Offering Hybrid after initial 3/4 weeks in the office for training. This role is for 5 months with the potential to be perm. Duties include: - To analyse and solve customer queries. -...
-
Customer Service Advisor
4 weeks ago
Newbury, United Kingdom Adecco UK Full timeAdecco are delighted to be supporting our successful client in the search for a Customer Service Advisor based in Newbury. Paying £11.17 per hour working Monday - Friday. Offering Hybrid after initial 3/4 weeks in the office for training. This role is for 5 months with the potential to be extended. Duties include: - To analyse and solve customer...
-
Customer Service Representative
1 day ago
Newbury, United Kingdom Metro Bank PLC Full time**Team** Retail & Business Banking **Location** Newbury **County** Berkshire **Ref #** 19072 **Closing Date** 30-Apr-2023 Are you ambitious and career-driven? Do you thrive on delivering an exceptional customer experience? Would you like to work for a Bank that is revolutionising the entire industry? If yes, then we may have the role for you! As a...
-
Graduate Customer Service
1 month ago
Newbury, United Kingdom Adecco Full timeAdecco Recruitment are seeking a Full training and opportunity is provided. Salary £24K plus excellent career progress and benefits including Hybrid working. Graduate Management Specialists play a critical role in the success of our campaign delivery. Working as part of a wider team, you will: - Attend client update calls and meetings. - Use data to...
-
Technical Customer Lead
1 month ago
Newbury, United Kingdom Vodafone Full time**Technical Customer Lead** **Location: Blended/UK (Customer site)** **Hours: 37.5 per week** **Competitive salary plus benefits and bonus** Our network operations teams ensure our customers remain connected to their Vodafone services 24/7, constantly monitoring and enhancing network performance. Be part of Vodafone UK Technology Operations, the team that...
-
Customer Services
4 weeks ago
Newbury, United Kingdom Firsty Group Full timeWe are a forward-thinking, exciting, and creative team who provide web and digital services to the publishing industry. We are looking for a friendly, efficient, and proactive person to provide a customer support role but with the potential to grow and develop within the Firsty family. **Duties and responsibilities**: - Act as the point of contact between...
-
Customer Assistant
1 month ago
Newbury, United Kingdom M&S Full time**All the details** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve. **Working Pattern** **Sunday...