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Customer Service Advisor

1 month ago

Bristol, United Kingdom Red Recruitment Full time

Red Recruitment is delighted to be recruiting Customer Service Advisors to join the UK's leading supplier of catering equipment in Avonmouth, Bristol. This role contains many benefits as well as a generous salary of £23,333 per annum.

Benefits and Package for a Customer Service Advisor:
**Salary**: £23,333 per annum
Hours: Monday - Friday, 8.15am - 5.15pm (a range of shift patterns available)
Contract Type: Permanent
Location: Avonmouth, Bristol
25 days annual leave
Access to discounts and cashback across hundreds of retailers
Employee Assistance Programme with Health Assured offering 24/7 advice and guidance
Huge discounts on our full range of products, with up to 60% off our own brand labels
Ongoing training and support including excellent progression opportunities
Liftshare scheme

Key Responsibilities of a Customer Service Advisor:
Acting as the first point of contact for customers, taking responsibility for processing each call
Resolving customer issues at the first point of contact
Providing excellent customer service to customers requiring assistance
Updating customers throughout their journey ensuring their expectations are managed
Undertaking additional service activities as requested

Key Skills and Experience of a Customer Service Advisor:
Must be computer literate with experience using Microsoft Office
Previous experience answering a telephone in a work setting
Excellent written and verbal skills are required
Previous experience working in a high-pressure environment
Ability to manage and prioritise own workload

Red Recruitment (Agency)