Office Administrator/customer Service
2 weeks ago
**The Role**
You will be the first point of contact for all incoming calls and visitors to our premises, and there will be a particular emphasis around enquiry management in this role. You will be responsible for taking incoming enquiries and booking them in for consultations with our sales representatives, whether these enquires come via phone calls or contact forms on our website. A great phone manner and sales experience would be beneficial in this role. The other side of this role will be customer service with our existing customer base. Here’s a breakdown of what a typical day will entail:
- Dealing with all telephone and web from enquiries from customers as they come in, listening to their queries and booking them in for consultations
- Customers that have enquires via webform will need to be regularly contacted until a response is received.
- Existing customers will contact us for service calls. You will need to detail any issues they may have and liaise with your relevant team members to arrange service callouts.
- Accurate message taking from customers, suppliers and installers
- Dealing with all inbound and outbound post
- Ensuring that the reception is manned at all times
- Carrying out generalist administrative duties and various reception/administrative duties
**Requirements**:
- Excellent Phone Manner
- Super Organised
- Previous experience using CRM and Deal Management software preferred
- Industry knowledge would be beneficial but not essential
*Office administration, customer service and sales experience would be beneficial
**Job Types**: Full-time, Permanent
**Salary**: £18,964.00 per year
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- West Bromwich, B70 6EY: reliably commute or plan to relocate before starting work (required)
**Language**:
- English (required)
Work Location: In person
Reference ID: OACS-2023
-
Temporary Customer Service Administrator
5 days ago
Wakefield, West Yorkshire, United Kingdom Office Angels Full time €12Admin. Secretarial and PA - Administrator Are you looking for an opportunity that allows you to support a well-established homebuilder organisation with a fantastic 5-star customer satisfaction rating? Look no further, our client has a fantastic opportunity for a Temporary Customer Service Administrator to join their team in Wakefield! How long: For 2-3...
-
Customer Service Administrator
2 weeks ago
West Bromwich, United Kingdom ST Selection Full timeWe are recruiting some exciting customer service and administration opportunities to join a friendly and supportive team within a growing manufacturing company. The roles offer excellent training and progression opportunities. Salary - £24,500 Hours - 8.30am-5.00pm Monday to Friday Main duties for each role:- Customer Service Administrator Providing a...
-
Customer Service Administrator
5 days ago
Wakefield, West Yorkshire, United Kingdom Office Angels Full time €12Are you looking for an opportunity that allows you to support a well-established homebuilder organisation with a fantastic 5-star customer satisfaction rating? Look no further, our client has a fantastic opportunity for a Temporary Customer Service Administrator to join their team in Wakefield! How much: £12 per hour + Office Angels benefits and holiday...
-
Export Customer Service Administrator
2 weeks ago
West Bromwich, United Kingdom Adecco Full timeExport Customer Service Administrator West Bromwich- Office Based Permanent £30,000 Full-time - 09:00 to 17:000 (Monday - Friday) Role Purpose You will need to play a crucial role in managing customs release and compliance, preparing export documentation, and ensuring adherence to government regulations. Handling tasks such as coordinating...
-
Reception / Administration
1 month ago
West Bromwich, United Kingdom Office Angels Full time**Job role**:Receptionist / Administrator (Enhanced DBS Check Required) **Job Type**: Tempoary Contract for 1 week **Start Date**: Immediately **Work Location**: West Bromwich **Pay Rate**: £10.00 per hour **Hours**:35 hours per week, 10:00am until 4:00pm Monday to Friday Office Angels are currently working in partnership with a well-established...
-
Export Customer Service Administrator
16 hours ago
West Bromwich, Sandwell, United Kingdom Adecco Full timeExport Customer Service AdministratorWest Bromwich- Office BasedPermanent £30,000Full-time - 09:00 to 17:000 (Monday - Friday) Role Purpose You will need to play a crucial role in managing customs release and compliance, preparing export documentation, and ensuring adherence to government regulations. Handling tasks such as coordinating transportation,...
-
Office Administrator
1 week ago
West Bromwich, United Kingdom Bloomsbury Glass Ltd Full time**At Bloomsbury Glass we pride ourselves on delivering a wide range of top quality glass products and services for our clients throughout the United Kingdom, Manufactured here in the West Midlands.** **We are a long running established company. Part of our plan is continued growth and investment.** **We are currently seeking a motivated Office...
-
Export Customer Service Administrator
2 weeks ago
West Bromwich, United Kingdom Adecco Full timeExport Customer Service AdministratorWest Bromwich- Office BasedPermanent £30,000Full-time - 09:00 to 17:000 (Monday - Friday) Role Purpose You will need to play a crucial role in managing customs release and compliance, preparing export documentation, and ensuring adherence to government regulations. Handling tasks such as coordinating...
-
Customer Services
2 weeks ago
West Drayton, United Kingdom Office Angels Full time�? We're Hiring! Customer Services / Sales Order Processing Coordinator * Based: Close to Heathrow * Salary: £28,000 + company bonus * Company pension * On-site parking* Monday to Friday ( 9am-5.30pm) This role is fully office based. We are delighted to be working in partnership with this specialist business in the medical sector as they grown their UK...
-
Office Administrator
2 weeks ago
West Drayton, United Kingdom Parkside Office Professional Full timeMy client in West Drayton are looking for an Office Administrator paying £20-25Kpa depending on experience. Previous office admin experience is required with excellent interpersonal skills and MS Office knowledge. Vibrant, friendly office. **Key responsibility**: - send customer statements - send invoices post/ electronically - proforma invoices for...
-
Customer Service Coordinator
4 weeks ago
West Bromwich, Sandwell, United Kingdom ST Selection Full timeCompany - Leading manufacturing company.Location - West Bromwich Salary - £23-25K Hours - 8.30am-5pm Monday to Friday This is an excellent opportunity for an Administrator/ Coordinator with a minimum of 1-2 years office experience to join the team of a leading manufacturing company based in the West Bromwich area. Duties include:To provide a contact...
-
Customer Service
2 weeks ago
West London, United Kingdom PURESEOUL LTD Full time**Title**: Customer Service / Office Administrator - Korean Beauty Industry **Location**: Central London Office (The Strand), with frequent travel to West London warehouse **Schedule**:Fulltime (37.5 hours PW), Mon - Fri, 9 am to 5:30 pm PURESEOUL is the largest and leading Korean cosmetic specialist in the United Kingdom. We offer an extensive range of...
-
Customer Service Advisor
1 week ago
West Bromwich, United Kingdom MET Recruitment UK Ltd Full time**Customer Service Representative** - 40 hours per week (8am-5pm with 1 hour lunch)_ - £20,000 - £24,000_ - West Bromwich_ **Main Duties**: - Handle and respond too customer enquires and complaints and providing a sollution - Keep and update records of customer interactions through customer data base - Manage administration - Generate sales leads - Act...
-
Senior Office Administrator
4 days ago
West Bromwich, United Kingdom Performance Fasteners ltd Full timeSenior Office Admin role for a Fastener (Screw) Manufacturer in West Bromwich. This is a fantastic opportunity for an individual with excellent administrative and organisational skills to take responsibility for administration & sales and ensure the smooth running of the office. Your role will be to assist in ensuring that your areas of responsibility run...
-
Customer Service Agent
2 weeks ago
Huddersfield, West Yorkshire, United Kingdom Office Angels Full timeCustomer Service Administrator- Manufacturing Industry (Bespoke Product) Working Hours: Monday to Friday, 9am - 5pm Contract: Permanent (Office Based) Our client, a well-established company in the manufacturing industry, is looking for a Customer Service Admin / Order Processor to join their team. Joining a vibrant and friendly customer service team,...
-
Service Administrator
5 days ago
West Bromwich, United Kingdom Portakabin Full timeRole: Service Administrator Salary: £25, Location: West Bromwich You’re a Service Administrator who would relish the opportunity to join an established and welcoming team in West Bromwich. With a background in administrative support, you will be confident in working both independently and with wider areas of the business. ...
-
Customer Service Agent
2 weeks ago
Huddersfield, West Yorkshire, United Kingdom Office Angels Full timeCustomer Service Administrator- Manufacturing Industry (Bespoke Product) Working Hours: Monday to Friday, 9am - 5pm Contract: Permanent (Office Based) Our client, a well-established company in the manufacturing industry, is looking for a Customer Service Admin / Order Processor to join their team. Joining a vibrant and friendly customer service team,...
-
Customer Service Administrator
4 weeks ago
West Malling, United Kingdom Pearson Whiffin Recruitment Ltd Full time**Customer Service Administrator** **£23,000** **Mid Kent (Hybrid working available after training)** **Monday - Friday, 9am - 5pm** **12 Month FTC** **Duties include**: - Being the first point of contact for the bank’s customers, assisting with all enquiries - Dealing with complaints - Building strong relationships with new and existing customers,...
-
Export Customer Service Administrator
5 days ago
West Bromwich, West Midlands, United Kingdom Adecco Full timeExport Customer Service Administrator West Bromwich- Office Based Permanent 30,000 Full-time - 09:00 to 17:000 (Monday - Friday) Role Purpose You will need to play a crucial role in managing customs release and compliance, preparing export documentation, and ensuring adherence to government regulations. Handling tasks such as coordinating...
-
Service Administrator
5 days ago
West Bromwich, United Kingdom Portakabin Full time**Role: Service Administrator** **Salary: £25,000** **Location: West Bromwich** You’re a Service Administrator who would relish the opportunity to join an established and welcoming team in West Bromwich. With a background in administrative support, you will be confident in working both independently and with wider areas of the business. You’ll be...