Associate Director

2 weeks ago

Saint Peter Port, United Kingdom Aztec Group Full time

**Reports to Head of Operations - Centre of Excellence and Services**

This role is a key leadership role within Process Optimisation and Digitisation Capability Centre (POD). This is an exciting role that plays an integral part in leading the POD to establish and drive a robust approach to process optimisation and best practice that is aligned to Aztec's Design Principles.

To work in an intelligent and unified way with key stakeholders to implement process enhancements that deliver targeted benefits and support continuous improvement and elevate our clients' experience through a High Touch, High Tech service.

This role will work with the members within the POD and wider stakeholders in delivering our Target Operating Model to continue to deliver excellent service to our clients and enhance our people's experience - with a key focus on adoption and benefit realisation.

**Key responsibilities**:
Leadership & Line Management
- Lead a team to work closely with senior stakeholders across the Group to identify improvement opportunities and implement appropriate actions ensuring ongoing adoption and benefit realisation.
- Motivate, encourage and inspire the development of a strong, efficient and effective professional team operating ethically and with a clear focus on delivering outcomes and continual improvement.
- Responsible for ensuring that the right resource is deployed in the right place and at the right time to ensure successful delivery of activities across each aspect of the POD, driving Change Management to promote a culture and mindset of operational excellence.
- Drive the development of process optimisation capabilities and methodologies used in process improvement (such as lean and six sigma) to enable process effectiveness.
- Lead and develop Business Analyst skillset across direct reports to ensure that key deliverables met.

Delivery
- Identify, analyse and implement process optimisation and best practice to improve users' journeys, highlighting the benefits and prioritising continual improvement activities across
workstreams that will support excellent client experience and deliver agreed benefits as part of our automation journey.
- Lead the implementation and roll out of the improvements (including automation) with a key focus on change adoption and benefit realisation.
- Prioritisation for each increment and alignment to the transformation supporting the POD project and programme reporting. Including management of resource allocation and budget.
- Champion a culture of continuous improvement across the Group facilitated through Lean Training, Kaizen, and idea generation.
- Identify possible risks from changing processes through optimisation and drive mitigation of risk management to continually enhance our control framework.
- Driving Change Management to promote a culture and mindset of operational excellence and continuous improvement.
- Provide clear insight to Senior Stakeholders on benefits and adoption of change initiatives against defined KPI's to ensure the initiatives have been delivered and successfully.
- Work closely with Business Process Stakeholders throughout the organisation, help to clarify objectives, identifying strategies, and implement appropriate actions.

**Skills, Experience, Qualifications**:

- Demonstrable and extensive capability and experience to identify and leading process improvement through to successful completion in a global organisation.
- Strong experience in being Customer and Client focused looking through the eyes of the client to enhance the journey and experience.
- Qualification in process improvement methodologies, i.e., Lean Six Sigma or Kaizen methodology.
- Project management experience and / or qualifications to ensure that Projects are delivered in line with Project Management Framework.
- Proven strong Change Management skillset to ensure adoption of Change is at the forefront of all team deliverables.
- Solution-orientated and Strategic thinker with the ability to drive effective operational changes and create unified ways of working across all offices within the Aztec Group.
- Excellent leadership, interpersonal and communication skills, with a strong understanding of the human side of change management and the alignment of this to the company's culture, values, and people.
- Experience delivering cost effective business solutions, strategic and tactical projects.
- Strong communication, partnering and stakeholder management skills will all levels or stakeholders.
- Experience in delivering alternative fund servicing solutions in multiple jurisdictions, is advantageous.
- Strong experience in identifying, controlling and managing risk.
- Demonstrable skills in developing and delivering automation and digitisation solutions.

  • Senior Associate

    4 days ago

    Saint Peter Port, United Kingdom LRI Invest Full time

    Description Apex Group have an exciting opportunity for a Senior Associate Company Secretarial to join our inclusive and collaborative team in Guernsey. This full-time role comes with a favourable salary and many attractive benefits. The position will involve a large element of client contact, particularly at the fund board level and with their advisers and...

  • Associate Director

    1 month ago

    Saint-Helier, United Kingdom Apex Group Full time

    Residency5 years residency NOT requiredEmployerApex GroupClosing date02 April 2024Reference55729ContractPermanentHoursFull TimeSalaryNegotiableAs an Associate Director / Director, you will be responsible for overseeing administration obligations and the management of client relationships to support the growing team. You will also focus on developing the...

  • Child and Adolescent Mental Health

    7 days ago

    Saint Peter Port, United Kingdom Jarrodean Healthcare Recruitment Full time

    We are seeking a capable and experienced Mental Health or Paediatric Nurse to lead the Child and Adolescent Mental Health team in the capacity of Operational Manager on the beautifulIsland of Guernsey, in the Channel Islands.To be considered for an interview, please make sure your application is full in line with the job specs as found below.Supporting the...

  • Associate Director

    1 month ago

    Saint-Helier, United Kingdom Apex Group Full time

    Residency5 years residency NOT requiredEmployerApex GroupClosing date02 April 2024Reference55728ContractPermanentHoursFull TimeSalaryNegotiableApex Group has an exciting opportunity for an experienced Associate Director. As an Associate Director, you will support Line Managers in delivering the operational service to clients. In your first few weeks in this...

  • Child and Adolescent Mental Health

    3 weeks ago

    Saint Peter Port, United Kingdom Jarrodean Healthcare Recruitment Full time

    We are seeking a capable and experienced Mental Health or Paediatric Nurse to lead the Child and Adolescent Mental Health team in the capacity of Operational Manager on the beautifulIsland of Guernsey, in the Channel Islands.Supporting the Associate Director and Clinical Director as part of the senior management team you willlead the CAMHS service ensuring...

  • Associate Director

    1 month ago

    Saint-Helier, United Kingdom Apex Group Full time

    Residency5 years residency NOT requiredEmployerApex GroupClosing date02 April 2024Reference55722ContractPermanentHoursFull TimeSalaryNegotiableThe Associate Director will support the business in the delivery of the operational & administration service to their clients. This is a varied role which will involve promoting & supporting the aims of the company &...

  • Associate Dentist

    4 weeks ago

    Saint Leonards, United Kingdom Zest Business Group Full time

    Associate Dentist Jobs in St Leonards-on-Sea, East Sussex. High private opportunity at 50%, superb practice, full or part-time position, flexible working hours. ZEST Dental Recruitment working in partnership with an established dental practice is seeking to recruit an Associate Dentist.Full or part-time Associate DentistSt Leonards-on-Sea, East SussexGood...

  • Child and Adolescent Mental Health

    2 weeks ago

    St Peter Port, Guernsey, United Kingdom Jarrodean Healthcare Recruitment Full time

    We are seeking a capable and experienced Mental Health or Paediatric Nurse to lead the Child and Adolescent Mental Health team in the capacity of Operational Manager on the beautiful Island of Guernsey, in the Channel Islands . Supporting the Associate Director and Clinical Director as part of the senior management team you willlead the CAMHS service...

  • Director, Private Clients

    3 weeks ago

    Saint Helier, United Kingdom CSC Full time

    The position To act as Client Director on Private Client cases, providing fiduciary services in accordance with the relevant Client Services Agreements and the various laws and regulations pertaining to the Group's Guernsey regulatory licences. The key responsibilities for the role are noted below and as Director, Private Clients you will also be expected...

  • Senior Associate, Fiduciary Management

    4 weeks ago

    Saint Helier, United Kingdom Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • Associate Director, Mlro/mlco/co

    4 weeks ago

    Saint Helier, United Kingdom Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • Client Relationship Manager

    3 weeks ago

    St Peter, United Kingdom Aztec Group Full time

    Reports to Senior Manager / Associate Director The purpose of this position is to administer a limited portfolio of Fund structures in conjunction with the Senior Client Relationship Manager/Associate Director – Administration. Key responsibilities: Act as first point of contact for a limited number of fund structures within a team  Co-ordinate...

  • Deputy Group Medical Director

    3 weeks ago

    Port Talbot, United Kingdom Swansea Bay University Health Board Full time

    Job Details Applications are invited for a newly developed (job share) post of Deputy Group Medical Director of Primary Care. This opportunity will be made up of two positions with a shared commitment of 8 sessions per week and will be offered for a 12 month period as a fixed term contract or a secondment opportunity. Reporting to the Primary Care...

  • Associate Director Aml

    4 weeks ago

    Saint Helier, United Kingdom Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** You will work as part of the Jersey AML Compliance Team, reporting to the Head of AML, Channel Islands and will support the team with the management of financial crime risk and the provision of AML Advisory services, with particular focus on the role of the Money Laundering Reporting Officer (MLRO) for the Trust...

  • Client Relationship Manager

    3 weeks ago

    St Peter, United Kingdom Aztec Group Full time

    Reports to Senior Client Relationship Manager The purpose of this position is to administer a limited portfolio of Fund structures in conjunction with the Senior Client Relationship Manager/Associate Director – Administration. Key responsibilities :  Act as first point of contact for a limited number of fund structures within a team Co-ordinate...

  • Work Based Learning Coordinator

    4 weeks ago

    Ellesmere Port, United Kingdom Dovetail & Slate Full time

    **Work Based Learning Coordinator - Apprenticeships**: - **Reports to**: Director of Apprenticeships and Employability - **Location**: Ellesmere Port - **Salary**: £27-33k - **Type**: Full time Dovetail and Slate are recruiting on behalf of a leading education provider based in Ellesmere Port. **Role Purpose** - To provide specialist advice, support and...

  • Office Manager Remote

    4 weeks ago

    Jersey Marine, Neath Port Talbot, United Kingdom CSC Full time

    The Jersey team consist of three teams of administrators and a team of accounting staff as well as support and secretarial staff. Each of the administration teams manage their own portfolios of clients and structures. The fee earners within the teams are responsible for the administration of the various cases with an ongoing responsibility for their SPVs...

  • Regional Category Leader

    7 days ago

    Chalfont Saint Giles, United Kingdom GE HEALTHCARE Full time

    **Job Description Summary**: GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. The...

  • Officer - Client Corporate Governance (Jersey)

    4 weeks ago

    Saint Helier, United Kingdom Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • Project Manager

    2 weeks ago

    Neath, Neath Port Talbot, United Kingdom RSD Technology Full time

    Job Title: Principal Project Manager Directorate: Environment & Regeneration Section: Architectural Design and Project Management Contract Type: Permanent Hours: Full Time 37 hours per week Location of post: The Quays SA11 2GG (Hybrid) Are you an experienced Project Manager looking for an exciting new opportunity within the construction industry?...