Housing & Benefit Advisor

4 weeks ago

Kirkby, United Kingdom Centre63 Full time

**Responsible to**

**Y.E.S Project Coordinator
- Ann Norris**

**Centre 63’s C.E.O Jackie Croft and then Board of Trustees**

**DATE OF JOB DESCRIPTION**:
Post to start 4th July.

**HOURS OF WORK**:
4 days (26 hours per week)

**Holidays**

Including Bank Holidays 24 days (pro rota)

**SALARY**:
**£18,000 PA**

Contract initially for 2 Years with a possible extension depending on funding.

**PURPOSE OF POSITION**:
To work as part of a team providing a comprehensive housing and general support service to young people aged 16-30 in Knowsley. To work as part of a team, providing support, promoting peer support, monitoring and evaluation also working with the project manager to develop an exit strategy from the programme.

**PRINCIPLE TASKS**:

- To generate referrals, assess support needs, and negotiate a support contract. To develop effective relationships with service users to make them feel safe, supported, and valued.
- To assist with the move into independent living, including practical help with obtaining furniture and white goods, budgeting, benefits advice, home visits, advocating on their behalf with other agencies.
- To meet with service users in their home or at accessible community venues to provide tenancy support.
- To liaise regularly with other agencies to offer a coordinated approach.
- To enable tenants to access community resources.
- To record and monitor progress, review support contracts, and negotiate exit strategies from the support programme.
- To ensure that all Centre 63’s administrative and financial procedures are adhered to. To provide regular reports on the programme as and when required.
- To attend and contribute to regular staff/team meetings of Centre 63/YES Project
- To liaise with all Centre 63 staff to promote and maintain current communication systems.
- To share practice to ultimately enhance and increase the effectiveness of service provision.
- Undertake any other tasks and responsibilities as directed by the Project Coordinator.

**PERSONAL SPECIFICATION**

E = ESSENTIAL

D=DESIRABLE

**WORK/OTHER EXPERIENCE**
- Experience of working in a similar environment E
- Experience of working with young people aged 16-30 experiencing housing /accommodation issues **E**
- Experience of basic admin procedures **E**
- Experience of working with young people from a variety of backgrounds and with different needs
- Experience of dealing with Universal credit claims, council tax, Discretionary housing payments, low level debt **E**

**1.1 QUALIFICATIONS/TRAINING**
- Housing /support related qualification **D**
- Further Training as required by Centre63 **E**

**SKILLS AND QUALITIES**
- Knowledge of safeguarding procedures **E**
- Knowledge and awareness of discrimination and disadvantage experience by young people experiencing housing/accommodation issues **D**
- Knowledge of welfare rights and benefits system and of housing issues relevant to young people aged 16-25. **E**
- Knowledge of health and safety procedures in relation to home visits and off-site working. **D**
- Ability to deal sensitively with clients, and to form constructive relationships with clients, colleagues, and outside agencies. **E**
- Ability to communicate clearly and effectively, written and verbally. **E**
- Ability to demonstrate effective interpersonal skills. **E**
- Ability to plan and organise work and time effectively, and to work unsupervised **E**
- Ability to work constructively as part of a team. **E**
- Ability to perform administrative tasks. **E**
- Ability to demonstrate I.T skills. **E**
- Ability to encourage participation/involvement of clients. **E**
- Committed to training and development. **E**
- Be committed to Centre 63’s aims and objectives. **E**

**ATTITUDE**
- Commitment to the aims and objectives of the YES project and Tenancy Support programme. **E**
- Commitment to teamwork. **E**
- Embrace individuality and be committed to continual reflection on both attitude and professional practice. **E**
- Commitment to implementing the organization policies for; Equal Opportunities, and confidentiality. **E**

**OTHER CRITERIA**
- Good health record
- Good punctuality record
- A full clean driving license
- Subject to satisfactory Enhanced DBS check

**Job Type**: Part-time
Part-time hours: 26 per week

**Salary**: From £18,000.00 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Kirkby, L32 5TH: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 12/06/2023
Reference ID: Housing & Benefit Advisor
Expected start date: 04/07/2023

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