Customer Services
6 months ago
**Fixed Term Contract for 6 months**
**Who we’re looking for**
We’re looking for a Customer Services Advisor to resolve customer enquiries in our Housing Team efficiently by providing tenancy support and advice.
A typical day for you would include providing stellar service through all channels. You’ll use your energy, knowledge, and enthusiasm to answer customer queries, always being proactive and looking for ways to help them.
You’ll be digitally savvy with contact centre experience and ideally housing knowledge - but this is not essential as full training will be given before the spotlight’s on you.
**When we're hiring, we look for people who connect with our KOSMIHC values**:
- We know our stuff
- We make it happen
- We care
You can find a full description of our values here
**Who we are**
Hello. We’re RHP. Our purpose is to provide safe, secure, affordable homes - opening the door to life opportunities. We own and manage around 10,000 homes for social rent and shared ownership, and plan to build many more over the next five years.
We were formed in 2000, and over the years have gradually extended our reach. Today we’re proud to operate across the boroughs of Richmond, Hounslow, Kingston, Ealing, and Hillingdon.
For the past twenty years, we’ve been passionate about providing excellent service and our vision has remained the same: to be one of the best service providers in the UK and an excellent employer.
Our employees love working for us, and we’ve been recognised as an excellent employer through several prestigious awards, achieving Investors in People Platinum status and ranking in the top ten of the Great Place to Work list twice. In 2022 we gained gold accreditation as part of the Mind Workplace Wellbeing Index and were named as Family Friendly Employer of the Year at the Personnel Today Awards.
**Connecting through difference**
We embrace and understand the value diversity brings - it can only make us better and stronger. That’s why a key part of our culture is to create an environment where everyone can be themselves and is treated fairly and equally. It’s important to us that you feel valued, appreciated, and free to be who you are.
-
Customer Service Specialist
6 months ago
Teddington, United Kingdom National Physical Laboratory Full timeWhether you’re talking about length, mass, time, temperature, electric current, amount or the brightness of light, the National Physical Laboratory sets the standards by which these things are all measured. As we move forward, we’re putting our customers at the heart of what we do. As a **Customer Service Specialist, **it’s down to you to treat our...
-
Customer Service Specialist
6 months ago
Teddington, United Kingdom National Physical Laboratory Full timeWhether you’re talking about length, mass, time, temperature, electric current, amount or the brightness of light, the National Physical Laboratory sets the standards by which these things are all measured. As we move forward, we’re putting our customers at the heart of what we do. As a **Customer Service Specialist, **it’s down to you to treat our...
-
Customer Service Officer
1 month ago
Teddington, United Kingdom DiverseJobsMatter Full timeWe are looking for an Enquiries Officer who is enthusiastic about serving those living in poverty by providing excellent customer service to our supporters. The successful candidate will be working on one of our front lines providing a personal link and building relationships between our supporters and ourselves. You'll spend most of the day answering...
-
Customer Service Officer
1 month ago
Teddington, United Kingdom DiverseJobsMatter Full timeWe are looking for an Enquiries Officer who is enthusiastic about serving those living in poverty by providing excellent customer service to our supporters. The successful candidate will be working on one of our front lines providing a personal link and building relationships between our supporters and ourselves. You'll spend most of the day answering...
-
Customer Service Officer
4 weeks ago
Teddington, United Kingdom DiverseJobsMatter Full timeJob Description We are looking for an Enquiries Officer who is enthusiastic about serving those living in poverty by providing excellent customer service to our supporters. The successful candidate will be working on one of our front lines providing a personal link and building relationships between our supporters and ourselves. You'll spend most of...
-
Customer Services Advisor
7 months ago
Teddington, United Kingdom RHP Full time**Who we’re looking for** We’re looking for a Customer Services Advisor to deal with customer enquiries efficiently, resolving them first time by providing support and advice. You’ll be digitally savvy with contact centre experience and ideally housing knowledge - but this is not essential as full training will be given before the spotlight’s on...
-
Customer Assistant
6 months ago
Teddington, United Kingdom M&S Full time**Summary** Week 1 Sun 09.30-17.30 Mon, Tues 11.00-19.00 Thurs, Fri 13.00-21.00 Week 2 Mon, Tues, Sat 11.00-19.00 Thurs, Fri 13.00-21.00 **All the details** Customer Assistant/Door Host Week 1 Sun 09.30-17.30 Mon, Tues 11.00-19.00 Thurs, Fri 13.00-21.00 Week 2 Mon, Tues, Sat 11.00-19.00 Thurs, Fri 13.00-21.00 **Purpose** To deliver a great...
-
Customer Assistant
6 months ago
Teddington, United Kingdom M&S Full time**All the details** Work Pattern: Week 1 Sunday: 0630-1030 Tuesday: 0430-0830 Thursday: 0430-0830 Friday: 0430-0830 Week 2 Monday: 0430-0830 Wednesday: 0430-0830 Friday: 0430-0830 Saturday: 0430-0830 **Under 18 disclaimer** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks...
-
Customer Service Officer
1 month ago
Teddington, UK, South West London, United Kingdom DiverseJobsMatter Full timeWe are looking for an Enquiries Officer who is enthusiastic about serving those living in poverty by providing excellent customer service to our supporters. The successful candidate will be working on one of our front lines providing a personal link and building relationships between our supporters and ourselves. You'll spend most of the day answering...
-
Customer Advisor
6 months ago
Teddington, United Kingdom Boots Full timeSummary Job Reference: - 228873BR Teddington, Broad Street Fixed Term 14 hours per week **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking...
-
Customer Experience Coordinator
3 weeks ago
Teddington, Greater London, United Kingdom Fawkes and Reece Full timeFawkes and Reece is seeking an experienced Customer Experience Coordinator to join our team. This role will play a crucial part in ensuring our customers receive exceptional service.Job Description:We are looking for someone with excellent communication skills, who can effectively resolve customer queries across all channels.You will be responsible for...
-
Senior Customer Experience Coordinator
3 weeks ago
Teddington, Greater London, United Kingdom Fawkes & Reece London Full timeAbout Fawkes & Reece LondonFawkes & Reece London is a dynamic and customer-focused organisation seeking an exceptional individual to join our Client Services Team as a Senior Customer Experience Coordinator.As a key member of our team, you will be responsible for delivering outstanding customer experiences across all touchpoints, ensuring seamless...
-
Customer Outreach Associate
6 months ago
Teddington, United Kingdom Fintel IQ Full timeAt VouchedFor, part of Fintel IQ, we're dedicated to helping people find the best advice for life’s big decisions. We are already the UK’s leading platform for consumers to find trusted financial advisers - but our ambition is so much larger. Today, only 10% of Brits have received financial advice, and we want to change that. We're recruiting for a...
-
Customer Research Associate
6 months ago
Teddington, United Kingdom Fintel Full timeAt VouchedFor, part of Fintel, we're dedicated to helping people find the best advice for life’s big decisions. We are already the UK’s leading platform for consumers to find trusted financial advisers - but our ambition is so much larger. Today, only 10% of Brits have received financial advice, and we want to change that. We're recruiting for a...
-
Customer Experience Advisor
2 days ago
Teddington, United Kingdom Liquid Full timeWe are currently recruiting for a fantastic opportunity to work for a leading housing provider as their Customer Experience Advisor (Complaints) based in Southwest London (Teddington) on either a fixed term contract or ongoing temp (4 months). This opportunity is paying £32,932 per annum (temp equivalent) and offers hybrid working (days to be agreed with...
-
Customer Experience Advisor
3 days ago
Teddington, United Kingdom CV-Library Full timeWe are currently recruiting for a fantastic opportunity to work for a leading housing provider as their Customer Experience Advisor (Complaints) based in Southwest London (Teddington) on either a fixed term contract or ongoing temp (4 months). This opportunity is paying £32,932 per annum (temp equivalent) and offers hybrid working (days to be agreed...
-
West London Concierge
6 months ago
Teddington, United Kingdom Abbatt Property Services Full timeTemporary - Teddington, London - £10.50 - £11.77 per hour We have some fabulous Day and Night Concierge opportunities for residential developments located in West and North West London. As a Temporary Concierge you will be responsible for the delivery of the highest levels of customer service to all residents, guests and external contractors at the...
-
Customer Assistant- Early Mornings- Teddington
6 months ago
Teddington, United Kingdom M&S Full time**Key Accountabilities** Customer Assistant - Early Mornings Work Pattern Wk 1 S 630-1030am M 430-830am T 430-830am W 430-830am S 430-830am Wk 2 S 630-1030am M 430-830am T 430-830am W 430-830am T 430-830am **Key Capabilities** Customer Assistant - Early Mornings Work Pattern Wk 1 S 630-1030am M 430-830am T 430-830am W 430-830am S 430-830am Wk...
-
Sanitation Service Technician
2 weeks ago
Teddington, Greater London, United Kingdom Citron Talent Acquisition Team Full timeCompany OverviewA leading provider of washroom services, Citron Talent Acquisition Team, is seeking a skilled Sanitation Service Technician to join our team. This role plays a critical part in ensuring exceptional customer experiences through the delivery and collection of high-quality washroom solutions. By working with us, you'll contribute to maintaining...
-
Head of Veterinary Services
6 days ago
Teddington, Greater London, United Kingdom GLG Vets Full timeJob Title: Head of Veterinary ServicesSalary: £39,000 - £44,000 per year. GLG Vets is seeking a highly skilled Head Registered Veterinary Nurse to lead our animal care team in Teddington. As a senior member of our team, you will be responsible for delivering exceptional veterinary services and mentoring junior staff members.About the RoleIn this dynamic...