Compliance Advisor

Are you enthusiastic about ensuring customers are treated appropriately and fairly? If so we have an exciting opportunity for a Compliance Adviser to join our Pensions Compliance team at the NHSBSA. We are seeking a dynamic individual to join a team promoting and supporting a culture of compliance. Ensuring we meet Quality standards and are fully compliant with regulatory requirements.

Here at the NHSBSA we provide a great place to work and have been recognised in both the “Best Companies Awards” and “Inspiring Workplaces Awards”. We care about our people and will work together to help you succeed and enjoy a fulfilling career with us.

What do we offer?

Hybrid working - offering flexibility to work predominantly from home with the opportunity to be office based should you prefer, or if business need requires it.
- Opportunities for development
- Excellent Pension enhanced ill health retirement, life assurance and family benefits cover.
- A fun and supportive team of experienced colleagues
- 27 days leave (increasing with length of service) plus eight bank holidays
- Active wellbeing and inclusion network support
- Various salary sacrifice schemes, offering you tax relief
- Employee Assistance programme, offering free 24/7 support for you and your loved ones
- Access to a wide range of high street and online discounts

This role offers a rewarding career with an organisation where you can make a difference to the lives of NHS employees, patients, and the public.

The post holder will be required to deliver high quality customer service, including communicating effectively with customers, stakeholders and third party contractors often on complex and what may develop to be contentious issues. This will involve dealing with both internal and external customers and will require analysis, investigation, payment calculations and reconciliation of information.

The role will require someone who can be flexible and adaptable in their working day as they carry out delivery of all the compliance objectives

If you want to be part of a growing business that supports our NHS colleagues through delivering services and making savings to put back into front line care, then this role is for you.

At the NHS Business Services Authority (NHSBSA) we deliver a range of essential national services to NHS organisations and contractors, patients, and the public. You may already be using some of our services. Do you have a prescription pre-payment certificate? Perhaps you found this vacancy through NHS Jobs? We are behind these, and much more.

Being one of the UK’s Best Big Companies to work for, our values are to be Collaborative, Adventurous, Reliable and Energetic. We CARE about what we do and support each other in achieving our objectives. Our people are the heart of our organisation. We strive to ensure they feel trusted, valued, and empowered. We are passionate about nurturing and developing people. When you join us, we want you to grow, and we offer many opportunities for you to do that.

We are the NHS delivering for the NHS.
1. The post holder will undertake the following duties and responsibilities with mínimal guidance.
2. The post holder will be responsible for ensuring that they meet all deadlines set by the Compliance Team Manager, Head of Service and Pensions Board.
3. The post holder will ensure daily that all their work and time is logged and accounted within control logs that may be easily reported against and audited should the need arise.
4. The post holder will be responsible for providing management information in an accurate and timely manner to various parts of the business on a regular basis and on an ad-hoc basis should the need arise at the request of the business.
5. To undertake daily horizon sweeping and understand the impact of changes (draft and enacted) to NHS Pension Scheme regulations and over-riding pensions legislation.
6. The post holder must be able to undertake independent compliance reviews of all parts of NHS Pension Scheme administration for example (though not limited to) service delivery, payroll, technical and finance.
7. The post holder must be able to collate the outcome of independent compliance reviews into a compliance report for review by the compliance manager, which clearly sets out the outcome and findings of the reviews. Such reports should be issued in an accurate and timely manner.
8. The post holder must be able to make, collate and quantify recommendations for business improvement across all aspects of the compliance reviews.
9. The post holder must be able to correctly identify any areas,in which the business is none compliant, and collate and quantify those areas into time bound recommendations for rectification across all aspects of the compliance reviews.
10. To support compliance reviews the post holder will be faced with many different software packages. The post holder must be able to understand and interrogate, all varieties of different software use