Administrator

5 months ago

Huddersfield, United Kingdom Harmony Projects Full time

Job Title: Administrator

Overview:
**Key Role Responsibilities**
- Act as the first point of contact for any enquiriesreceived.
- Ensure queries are dealt with promptly, sensitively, confidentially and accurately.
- You will also be required to manage office equipment, ordering staff supplies such as PPE and uniforms.
- Coordinate and schedule appointments, arranging meetings and events, mail distribution and travel arrangements.
- Assisting with recruitment and selection activity including pre-employment screening and onboarding checks.
- Assisting the Care Coordinator to ensure employee records are kept up to date.
- Assisting the Care Coordinator to maintain up to date company policies.
- Responsible for filing customer data, employee information and any other relevant company documents as needed.
- Assisting with rota coordination.
- Maintain company databases and ensure operational efficiency.
- Provide administrative support to various departments as needed
- Perform other clerical duties as assigned

**Essential Requirements**
- Previous experience as an administrator or similar role.
- Proficient in using MS Office suite (Word, Excel, PowerPoint) and Google Suite
- Clear DBS and background check.
- Full UK driving licence with access to a vehicle for work purposes.
- Strong organizational skills with the ability to prioritize tasks effectively
- Excellent phone etiquette and communication skills
- Detail-oriented with a high level of accuracy in data entry
- Ability to work independently and as part of a team
- Familiarity with office equipment and computerized systems

**Person Specification**
- Highly organised with the ability to multitask in a quick and changing and sometimes challenging environment.
- Confident and comfortable in communicating with staff, clients, and other professionals in the care sector.
- Ability to communicate effectively, clearly, and appropriately both verbally and in writing.
- Excellent customer service skills.
- Able to work as part of a team as well as under your own initiative.
- Able to deal with sensitive information pertaining to service users and team members.
- Ability to adapt to change, innovate and an aptitude to learn and develop new skills.
- Must be professional at all times when dealing with support staff, clients, other professionals involved in the provision of care services.
- Excellent customer service skills.

**Salary**: From £22,308.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)
- Administrative experience: 2 years (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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