Training Centre Administrator

3 weeks ago


Glasgow, United Kingdom QA Limited Full time

Vacancy details

**Talent pool**:

- Operations - Customer Service**Title**:

- Training Centre Administrator**Contract type**:

- QA Ltd Permanent**Job advert**:
**Training Centre Administrator - Office-based**

**(Part-Time in our state-of-the-art Glasgow Training Centre)**

**16 hours per week (Thursday and Friday 8.00am to 5.00pm)**

**About QA**:

- QA is the
- **UK's leading provider of tech and digital skills**, including funded workplace learning programmes, University programmes, and apprenticeships. We’re currently on an exciting growth trajectory and are looking to welcome a
- ** part-time Training Centre Administrator** into our market leading Operations team. This is a purely office-based role in Glasgow.**We play a key role in tackling the UK’s alarming nationwide shortage of digital skills head-on, and partner with most FTSE 250 companies** to help provide innovative solutions for these much-needed training shortages. We’re talking some of the largest global brands As a
- **Training Centre Administrator** at QA, you’ll be enabling some of our largest clients to win in the digital revolution.**About the Position**:

- Using your
- **natural customer service focused approach**, you'll be responsible for delivering a reception and administration service for the QA training centre & Glasgow staff office, supporting all events running at the centre and ensuring that quality standards are consistently maintained.**This role would be a great fit if you’re experienced in a customer-facing role, be that from an office, a training-centre, or even retail or hospitality. It is a part-time position of sixteen hours per week; Thursdays and Fridays, but overtime is available for holiday and sickness cover.**

**Key Responsibilities**:

- Investigate and report any learner no-shows.
- Responsible for day-to-day administration tasks within the centre ensuring that a quality focus is reflected in the customer’s experience at all times.
- Responsible for the day-to-day management of supplier relationships, key to fulfilling training centre requirements (e.g. couriers, stationery, maintenance, refreshments).
- Provide a helpdesk service for trainers, learners and staff members ensuring requirements are fully accommodated and an exemplary level of customer service is consistently achieved.
- Responsible for ensuring that the training centre and staff office facilities are clean, presentable and well maintained (working with external suppliers, Facilities Team and Training Centre Manager).
- Understand QA’s Health & Safety policy ensuring that all visitors, trainers and learners are provided with relevant Health & Safety information upon arrival.
- Happy to flex up and work additional hours to cover holidays and sickness

**What We'll Do For You**:
**About You**:
You’ll be a great customer-service ambassador and the following qualities will be required to thrive in this exciting position:
- Experience in a customer-facing role
- Proficiency in MS Applications, particularly Word, Excel and Outlook
- A can-do attitude
- A willingness and aptitude to create fresh ideas
- An ability to work on your own initiative.

**What We’ll Do For You**

You may have noticed we’ve not stated the salary for this Customer Service Coordinator position. We’re currently working on creating more transparent salary bands across QA, so rest assured, our salaries are competitive and will be discussed as part of the recruitment process. We’re offering you the following strong benefits package;- 27 days holiday plus ability to purchase 5 more days
- 3 days a year fully paid training,
- 2 days a year paid charity volunteering
- Medicash (healthcare moneyback scheme)
- £500 referral scheme
- A superb Gymflex scheme
- Our own BenefitsHub to receive loads of discounts
- Casual dress code and more

**The hours are Thursdays and Fridays 8.00am to 5.00pm**

**You’ll instantly be welcomed into the team** and at QA, we celebrate our diversity and have won numerous awards that demonstrate our commitment to our inclusive culture. We want everyone to feel part of QA, so have created several welcoming networks that you can join, and we’ll set you up with a buddy to help get you settled in from day one.**As QA is growing, we’re lucky to be able to offer our fabulous people clear career progression**, which is why so many of us choose to stay There’s a huge wealth of opportunity to move around the different areas in QA. (These current vacancies have arisen precisely because of that) We also enjoy our fantastic rewards and recognition awards, which really helps keep motivation levels going. After all, who doesn’t like being praised for working hard?As
- **market leader in training**, we know a few things about learning & development You’ll have access to our bespoke development programmes as well as a clear progression structure to fulfil your potential.#LI-Onsite- #LI-CC2Vacancy location

**Location**:

- Scotland



  • Glasgow, United Kingdom Easterhouse Sport Centre Full time

    Easterhouse Sports Centre is a charitable enterprise focused on having a positive impact on the local community. Alongside various local sports groups offering a range of sports and events, the centre offers a growing range of community services aimed at addressing physical and mental wellbeing. Easterhouse Sport Centre offers 2 full size sports halls, a...


  • Glasgow, United Kingdom University of Glasgow Full time

    **Job Purpose** **Main Duties and Responsibilities** 1. To provide dedicated administrative support to the Centre for Data Science and AI team. 2. Support Centre Director and Programme Directors with the creation and maintenance of the Centre risk register, GANTT chart, Action Logs etc in support of overall activities. 3. To proactively identify...

  • Administrator

    4 days ago


    Glasgow, United Kingdom Rewards Training Scotland Full time

    Rewards Training is a leading training provider in Scotland with offices in Edinburgh and Glasgow. We specialise in Modern Apprenticeships, the recruitment of apprentices; Business Administration, Social Services & Healthcare, Management, Creatives, Optical Practice Support. We also deliver management training programmes and ECITB. We are looking for an...


  • Glasgow, United Kingdom Lochwynd Ltd Full time

    **The Role** We have an exciting opportunity for a Training/HR/QHSE Administrator to join Lochwynd. Under the direction of the Logistics Director, you will take responsibility for all Administration duties for our HR/Training & QHSE Teams **Duties and Responsibilities** - Maintenance & administration of HESA approved trainer status - To work alongside the...


  • Glasgow, United Kingdom Red The Consultancy Full time

    We require a Customer Care Administrator to join our client. As Customer Care Administrator, you will provide and process information in response to booking requests, enquiries or concerns in a professional and effective manner and provide administrative support to the training centre business activities. **THE SUCCESSFUL APPLICANT**- Minimum of 2 Highers...


  • Glasgow, United Kingdom Mearns Medical Centre Full time

    Mearns Medical Centre is a large, innovative, forward thinking and growing GP practice looking after patients in the Newton Mearns area of Glasgow. We currently have a vacancy for an enthusiastic and motivated Medical Reception/Administrator to work in our busy admin/reception team. We are looking for a team player who is able to work under pressure and...


  • Glasgow, United Kingdom Rewards Training Scotland Full time

    Job overview: Our client, a software and hardware solutions company based in Cumbernauld, is seeking an enthusiastic Tax Administrator Assistant to provide essential administrative support to our clients and Tax team. This role is pivotal in ensuring the smooth operation of our tax services through efficient data entry, document management, and effective...


  • Glasgow, United Kingdom Bennett And Game Recruitment Full time

    Our client, a leading and established property management firm in Scotland, are currently seeking a Technical Services Administrator to join their head office in Glasgow due to continued growth. You will be reporting to the Head of Technical Works and Insurance Services, this position has responsibility for supporting the department by carrying out...


  • Glasgow, United Kingdom Microcom Training Full time

    We have a great opportunity for apprentices to join our very busy Glasgow branch If you are looking for a career in recruitment this is the opportunity you’ve been waiting for If you are outgoing, confident, driven, enthusiastic, and have a good basic understanding of administration and computer skills then this is job for you The role will involve: -...


  • Glasgow, United Kingdom The Glasgow Pram Centre Ltd Full time

    **Job description** **Website & Social Media Administrator** **The Glasgow Pram Centre Ltd** An opportunity has arisen to join this thriving family-run business in Glasgow as Website & Social Media Administrator. With a newly refurbished showroom and specialist car seat fitting centre we attract customers from as far afield as Peterhead and Newcastle. -...


  • Glasgow, United Kingdom Rewards Training Scotland Full time

    **Job overview** Some exciting new vacancies have arisen in our clients Glasgow office for Assistant Administrators who are keen to learn and looking to develop a career within a well established Legal Firm. You will provide administrative and PA support, working closely with the other PAs within your department and in the wider PA Services...


  • Glasgow, United Kingdom Red The Consultancy Full time

    Our major shipping client is looking for a Training and Recruitment Coordinator. As Training & Recruitment Coordinator, you will be responsible for coordinating shore-based training and assisting with the recruitment of Engineering Officers who are managed from their Glasgow office. **THE SUCCESSFUL APPLICANT**- Proven experience in a similar role.- -...

  • Administrator

    2 weeks ago


    Glasgow, United Kingdom The Best Connection Employment Group Full time

    We are currently recruiting a permanent administrator to join a well established team. This is an opportunity to work for a fast-growing business with opportunities to grow and develop. You will ideally have administration experience and be proficient with Microsoft Word, Microsoft Excel. Data processing experience is advantageous but not essential as full...


  • Glasgow, United Kingdom Scottish Prison Service Full time

    Working as part of HMP YOI Stirling’s Finance & Business team based at the Lilias Centre the post holder will be responsible for the provision of all aspects of administrative support to the operational function based within Lilias with a specific focus on Procurement and Finance activities.- Responsibilities- Local administration of canteen and sundries...

  • Administrator

    4 days ago


    Glasgow, United Kingdom Columbia Merchandise Ltd Full time

    Administrator positions currently available in our Energetic, Growing company. Previous administrative experience is not required. Extensive training provided. **Responsibilities**: - Work on a multi-disciplinary team with clinical professionals to provide quality care for clients. - Provide administrative support to services such as documentation, coding...


  • Glasgow, United Kingdom The Best Connection Employment Group Full time

    **The Best Connection are looking for Outbound call centre agents to start with our client based in Glasgow City Centre on a temp to perm basis.** - America - Canada - Australia **This role will include**: - Outbound Dialler System - Call handling with varies different clients - Inputting details onto various different systems - Sales KPI **For this role...


  • Glasgow, United Kingdom The Best Connection Employment Group Full time

    The Best Connection are looking for Outbound call centre agents to start with our client based in Glasgow City Centre on a temp to perm basis. - **America**: - **Canada**: - **Australia** **This role will include**: - Outbound Dialler System - Call handling with varies different clients - Inputting details onto various different systems - Sales...


  • Glasgow, United Kingdom With Kids Full time

    30 days annual leave and 12 days public holiday (pro-rata). Role The Scottish Women’s Rights Centre is a unique collaborative project between Rape Crisis Scotland (RCS), JustRightScotland and the University of Strathclyde Law Clinic offering legal and advocacy services to women survivors ofgender based violence in Scotland. RCS seeks to recruit an...


  • Glasgow, United Kingdom Microcom Training Full time

    **Job purpose** In this job role you will support the recruitment of a range of roles through room bookings, compiling adverts, arranging interviews. You will liaise with temporary staff agency and deal with all correspondence, supporting with interviews as required. You will set up employee files for new starters, ensure personnel files are accurate,...


  • Glasgow, United Kingdom UK Health Enterprises Ltd Full time

    Job Title: Operations Administration Assistant Emcare & Stewart First Aid Training are looking for a part time or full time administrator to help us with day to day operations administration and dealing with client requests. Location: Glasgow City Centre (adjacent to Glasgow Central Station) Hours: 8am start Monday to Friday - this can be a part time or...