Customer Service Administrator

3 months ago


Thrapston, United Kingdom Sunbelt Rentals Careers Full time

**About The Role**:
CUSTOMER SERVICES - IT’S A PEOPLE THING

Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you.

It’s not about what you know. It’s who you are. As a Customer Service Administartor you’ll be doing one of the most important jobs in our business looking after our customers. Which means building relationships, getting to know what they do, how they do it, and most importantly, how we can help them do it better.

This would be a fantastic opportunity for individuals from a customer service environment, ideally with industry experience, who would like to see and feel the impact of their work in a hands-on, highly operational, service-focused business.

What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.

**About You**:
If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.

To succeed in this role you will bring the following skill-set and behaviours:

- Proven experience in a Customer Service/ administrator role
- Exceptional communication skills including negotiating and influencing. You’ll have the ability to engage and build relationships with both internal and external customers
- Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures
- An effective team member with a highly supportive, collaborative approach
- A flexible and adaptable approach, you’ll enjoy a varied work day in a fast-paced operational environment where you’ll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy
- A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels
- A good level of computer literacy in MS Office packages. You’ll embrace learning new IT systems and enjoy making the most of technology in your job role

**About Us**:
Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is.

Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.

Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.



  • Thrapston, United Kingdom Sunbelt Rentals Careers Full time

    **About The Role**: CUSTOMER SERVICES - IT’S A PEOPLE THING Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you. It’s not about what you know. It’s who you are....

  • Administrator

    3 months ago


    Thrapston, United Kingdom Country Court Full time

    **Care Home Administrator -Required at Hermitage House Care Home, in Thrapston - Part of the Country Court Family** **Hours: Monday to Friday, 37.5 hours per week.** We are looking for an experienced administrator for our care home 'Hermitage House', where you will be providing a central administrative service to the home manager, the home and our...


  • Thrapston, United Kingdom DSV Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 78908 Time Type: Full Time **Administration Specialist** **It takes a special kind of drive to keep the world moving; and due to growth, DSV is looking to...

  • HR Administrator

    2 months ago


    Thrapston, United Kingdom Morrisons Full time

    **About The Role**: As a People (HR) Administrator / Assistant, you will play a vital role in supporting the day-to-day operations of our human resources department. You will be responsible for a wide range of HR administrative tasks, ensuring smooth and efficient HR processes, and providing excellent customer service to our employees. This is an exciting...

  • HR Administrator

    3 months ago


    Thrapston, United Kingdom Morrisons Full time

    **About The Role**: As a People/HR Administrator / Assistant, you will play a vital role in supporting the day-to-day operations of our human resources department. You will be responsible for a wide range of HR administrative tasks, ensuring smooth and efficient HR processes, and providing excellent customer service to our employees. This is an exciting...

  • People Administrator

    3 months ago


    Thrapston, United Kingdom Morrisons Full time

    **About The Role**: As a People Administrator / Assistant, you will play a vital role in supporting the day-to-day operations of our human resources department. You will be responsible for a wide range of HR administrative tasks, ensuring smooth and efficient HR processes, and providing excellent customer service to our employees. This is an exciting...


  • Thrapston, United Kingdom Menzies Distribution Full time

    Menzies Distribution are looking for a Part-time Transport Administrator providing a first class service with our team in Thrapston. The Details: - Location: Thrapston - Salary: £12 p/hr - Shift Pattern: 20-25 hours per week.. fleible with days / start and finish times - Monthly Pay - Parking Onsite The main priority of this role will be to provide full...


  • Thrapston, United Kingdom Auburn Fox Full time

    An Exciting part time Job opportunity has arisen in our Thrapston store! Auburn Fox Home And Interiors - Thrapston is looking for a motivated, confident individual to join the team at our busy high street store! Auburn Fox is an independent furniture and interiors company which has expanded rapidly over the past three years and is continuing to expand at a...


  • Thrapston, United Kingdom DSV Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 78904 Time Type: Full Time This role will provide a customer focused administration service on selected accounts. Working directly with the client’s...


  • Thrapston, United Kingdom Opus People Solutions Full time

    Building Control Technical Assistant£15.00Monday-FridayLocation: Thrapston office, NN14 4LZ (Once trained Home 1/2 days per week)3 Months Initially Opus People Solutions are recruiting on behalf of North Northamptonshire Council for a Building Control Technical Assistant to provide administrative and technical support services to ensure a quality...


  • Thrapston, United Kingdom North Northamptonshire Council Full time

    About the role Join our dynamic team in SEND IASS and contribute to the growth of an exciting service catering to the needs of the North Northants SEND community. Join us in shaping the future of our service delivery, where your skills and creativity will make a meaningful impact. What will you be doing? Key responsibilities will involve meticulous...


  • Thrapston, Northamptonshire, United Kingdom Morrisons Full time

    About the RoleWe are seeking a highly experienced and skilled Senior Technical Manager to lead our Technical function at our Thrapston site, one of the UK's largest fruit packing operations. As a key member of our team, you will be responsible for driving food quality and safety, while overseeing the technical aspects of our produce manufacturing site.Key...


  • Thrapston, United Kingdom Morrisons Full time

    **About The Role**: - We're recruiting for a Manufacturing Operative Receptionist, able to represent our company brand by providing excellent communication and customer service. They’ll deal with both internal and external customers, and will provide secretarial, clerical and administrative support in an effective and efficient manner. Leading on all...

  • Warehouse Operative

    3 months ago


    Thrapston, United Kingdom Morrisons Full time

    As a Manufacturing Operative - Warehouse you’ll join our busy, fast paced manufacturing site completing inventory, software and warehouse functions to ensure all deliveries are documented. Making sure our products are in the right location, you’ll ensure deliveries are distributed in full and on time to our customers. As well as completing operational...

  • Receptionist

    3 months ago


    Thrapston, United Kingdom Country Court Full time

    **Receptionist - **required for our brand-new luxury care home ‘Hermitage House’ in Thrapston, NN14 4GN, Part of the Country Court Family.** **Hours: 37.5 Hours per week (Monday to Friday 0900-1700)** Hermitage House Care Home is located in Thrapston & is a 67 bedded luxury care home and promotes a lifestyle for residents that offers a luxurious...


  • Thrapston, United Kingdom The Meadows Surgery Full time

    Responsibilities: - Greet and check-in patients upon arrival - Dealing with patients face to face and over the telephone. - Dealing with requests for appointments and home visits, ensuring patients are care navigated to the most appropriate healthcare professional. - Schedule and confirm patient appointments - Collect and update patient information in the...


  • Thrapston, United Kingdom Morrisons Full time

    **About The Role**: As a Manufacturing Key Operative - Warehouse and FLT you’ll join our busy, fast paced manufacturing site completing inventory, software and warehouse functions to ensure all deliveries are documented. Making sure our products are in the right location, you’ll ensure deliveries are distributed in full and on time to our customers. As...


  • Thrapston, United Kingdom Venesky Brown Full time

    Venesky-Brown's client, a public sector organization, is seeking to appoint a Senior Building Control Surveyor for a contract position.Key Responsibilities:Oversee the daily operations of the Building Control unit, ensuring high-quality service delivery.Administer various building regulations and controls, both within and outside the district, particularly...


  • Thrapston, United Kingdom Venesky Brown Full time

    Venesky-Brown’s client, a public sector organisation in Thrapston, is currently looking to recruit a Principle Building Control Surveyor for an initial 12 week contract on a rate of £55 per hour Umbrella or £42.31 PAYE(Inside IR35). Responsibilities:- To assist in the successful and high quality day to day operation of the Building Control unit. To be...


  • Thrapston, United Kingdom Venesky Brown Full time

    Venesky-Brown’s client, a public sector organisation in Thrapston, is currently looking to recruit a Principle Building Control Surveyor for an initial 12 week contract on a rate of £55 per hour Umbrella or £42.31 PAYE(Inside IR35). Responsibilities:- To assist in the successful and high quality day to day operation of the Building Control unit. To be...