Primary Applications Support

2 weeks ago


Irlam, United Kingdom Air Liquide Full time

**How will you CONTRIBUTE and GROW?**:
Are you solution oriented with a passion for IT and delivering exceptional customer service? Do you want to be a part of a small business technology team in a multinational company?

This role is based remotely (occasional site visits) in Manchester for an 18 month fixed term contract.
- Performs system tasks and user administration
- Supports business key and end users remotely and at ALUK sites (if required)
- Identifies and specifies new business requirements
- Maintains coherence and integrity of cross domain processes in the solution and leads the functional relationship with the solution providers
- Provides input into information system and business process evolution
- Covers key tasks for BAU operations outside own technology scope

**__________**:
**Are you a MATCH?**:

- Ability to explain complex ideas to those with limited IT and systems knowledge
- Verbal and written communication skills
- Listening ability and patience
- Extraordinary customer service and relationship management experience
- Troubleshooting, analysing and solving problems
- Demonstrates responsibility and accountability to achieve objectives
- Shares information readily with colleagues and users
- Ability to manage multiple high-level tasks under pressure
- Works effectively as part of a team
- Relevant Information Technology or Computer Science qualification (or other formalised training)
- Previous experience of working in IT
- ERPs: SAP ECC6, AS400 (multiple instances)
- Databases experience
- Driving Licence for the ability to drive to Air Liquide and Energas sites throughout the UK

**Our Differences make our Performance
**At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.



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