Customer Services Advisor

1 month ago


Matlock, United Kingdom Derbyshire County Council Full time

We are looking for an enthusiastic, highly motivated person with relevant experience to join the District Council’s Business Support Team.

The post is based in the Business Support Team within the Corporate Services Department. The successful applicant will be required to deliver an exceptional customer experience, whether you’re welcoming our customers on Reception or providing information on our services, you’ll always deliver an outstanding customer experience every step of the way making sure that what we do is always in our customer’s best interests.

Duties are detailed in the Job Description and, to be shortlisted, you must match the essential elements of the Person Specification.

As a Local Authority, we offer an attractive range of benefits including; 25 days annual leave plus bank holidays, enrolment into the Local Government pension scheme, Cycle to Work Support Scheme, and discounted leisure centre membership across the district.

Provisional Interview Date: Week commencing Monday 27 February 2023

Please be aware that Derbyshire County Council is placing this advert on behalf of this organisation and you should refer directly to its website for details of the terms and conditions attached to this post. Any queries regarding this advert or the recruitment process should be made directly to the organisation.



  • Matlock, United Kingdom Cherry Professional Full time

    Customer Service Advisor | Derby DE21 | £22,000 to £23,000 | Excellent OpportunityMonday to Friday 8-5 with a 30 min lunchWhat we're looking for:Answer incoming customer phone calls and take appropriate action for each callMaintain customer satisfaction ratings based on criteria set forth by the companyUse company policies to determine if there can be an...


  • Matlock, Derbyshire, United Kingdom YHA Full time

    Customer Service Advisor Rate of Pay: £22,700 National Office based - Hybrid working - fixed term contract June 2024 - December 2025 YHA have amazing properties in some of the most iconic and inspiring places in England and Wales. A job with YHA could see you supporting YHA to achieve its mission and strategic objectives by being the first point of contact...


  • Matlock, United Kingdom Derbyshire County Council Full time

    We are looking for an enthusiastic, highly motivated person with relevant experience to join the District Council’s Business Support Team. The post is based in the Business Support Team within the Corporate Services Department. The successful applicant will be required to deliver an exceptional customer experience, whether you’re welcoming our customers...


  • Matlock, United Kingdom Derbyshire County Council Full time

    We are looking for an enthusiastic, highly motivated person with relevant experience to join the District Council’s Business Support Team. The post is based in the Business Support Team within the Corporate Services Department. The successful applicant will be required to deliver an exceptional customer experience, whether you’re welcoming our customers...


  • Matlock, Derbyshire, United Kingdom YHA Full time

    Customer Service Advisor National Office based - Hybrid working - fixed term contract June 2024 - December 2025 YHA have amazing properties in some of the most iconic and inspiring places in England and Wales. A job with YHA could see you supporting YHA to achieve its mission and strategic objectives by being the first point of contact for our customers,...


  • Matlock, United Kingdom Derbyshire County Council Full time

    Derbyshire County Council is looking to recruit a Customer Services Advisor within the ASCH Recruitment Team to cover secondment up to March 2025, to help transform and modernise our recruitment, talent attraction and onboarding function, helping and supporting managers to get the most out of our recruitment approach and help deliver our vision. Our values...


  • Matlock, United Kingdom Derbyshire County Council Full time

    Derbyshire County Council is looking to recruit a Customer Services Advisor within the ASCH Recruitment Team to cover secondment up to March 2025, to help transform and modernise our recruitment, talent attraction and onboarding function, helping and supporting managers to get the most out of our recruitment approach and help deliver our vision. We are...

  • Customer Service

    2 weeks ago


    Matlock, United Kingdom Eco-Bat Technologies LTD Full time

    **CUSTOMER SERVICE REPRESENTATIVE** - **_ This is a fixed term position (1 year)._**: - **_ Salary £25k per annum, plus company benefits package._**: - **_ Hours of work are Monday to Thursday (9:00am - 17:00pm) and Friday (9:00am - 16:30pm)._**: - **_ This position is currently office based._** **Responsibilities**: - Pro-actively handle the...


  • Matlock, United Kingdom Senior Salmon Ltd Full time

    Senior Salmon are working with a well-known recycling company based in Darley Dale. Our client are currently looking to recruit a Customer Service Representative to join the team for a fulltime 1 year Fixed-Term contract. Working hours are Monday to Thursday 9am-5pm and Friday 9am-4:30pm. **Responsibilities** - Pro-actively handle the processing of all...


  • Matlock, United Kingdom Eco-Bat Technologies LTD Full time

    **Responsibilities**: - Pro-actively handle the processing of all order types with accuracy and timeliness from quotation through to delivery and payment. - Ensure logistics and sales planning is coordinated with operations team. - Monitor and report variations to budget and forecast by customer and product, including margins. - Resolve customer complaints...

  • Sales Advisor

    1 month ago


    Matlock, United Kingdom Baggage Factory Full time

    Job description BAGGAGE FACTORY Recruiting If you're looking for a new challenge and are interested in becoming part of The Baggage Factory team Position 1: Sales Advisor - part time Details Responsible for ensuring all targets and objectives are met, delivering a world-class customer experience and promoting our company values. Skills and experience...


  • Matlock, United Kingdom Royal Society of Wildlife Trusts Full time

    Closing date: Sunday 21 May 2023- Salary: £27,000 pa plus 9.5% employer pension - Contract type: Fixed term / Working hours: Full time- Location: Derbyshire Wildlife Trust, Sandy Hill, Main Street, Middleton by Wirksworth, Matlock, Derbyshire, DE4 4LR- - We’re looking for Nature Recovery Advisor to join our team and work with landowners and partners...

  • Customer Assistant

    1 day ago


    Matlock, United Kingdom Marks & Spencer Full time

    **Working Pattern** **Week 1 (30/08/23)** **Sunday 12:30-18:30** **Thursday 17:00-22:00** **Weekly 2 (06/08/23)** **Thursday 17:00-22:00** **Saturday 16:30-22:00** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and...


  • Matlock, United Kingdom Derbyshire Community Health Services NHS Foundation Trust Full time

    At Derbyshire Community Health Services NHS FT we have an exciting opportunity for you to join our outstanding CQC rated Trust as a Band 2 Administrator. To manage patient referrals by registering details on the electronic system, work on the telephone booking line to manage appointments and handling patient queries. You will be the first point of contact...


  • Matlock, United Kingdom Derbyshire County Council Full time

    Are you a **good communicator, calm in a crisis** and **enjoy helping people**? Want to be part of a great team supporting our residents of Derbyshire? We’re looking for a number of Temporary Customer Care Assistants to join our Call Derbyshire contact centre team and have a variety of working patterns available **including part time.** We respond to a...


  • Matlock, United Kingdom Derbyshire County Council Full time

    Are you a **good communicator, calm in a crisis** and **enjoy helping people**? Want to be part of a great team supporting our residents of Derbyshire? We’re looking for a number of Customer Care Assistants to join our Call Derbyshire contact centre team and have a variety of working patterns available **including part time.** We respond to a broad range...


  • Matlock, United Kingdom Coop Full time

    **Customer Team Leader** Location: 3 Firs Parade, Matlock, DE4 3AS Pay: £11.00 per hour + great benefits Contract: 25 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Full training...


  • Matlock, United Kingdom Derbyshire County Council Full time

    The Highways Hub oversees and controls all activity on the highway to support the aim of a safe and reliable highway network. It brings together a range of functions that impact on the network including highway maintenance, traffic management, street works and permits, highways licences, customer enquiries and insurance claims. We are looking for a Business...

  • Customer Assistant

    4 weeks ago


    Matlock, United Kingdom M&S Full time

    **All the details** **Work Pattern**: **Week 1** **Saturday 13:30-22:00** **Week 2** **Saturday 13:30-22:00** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the...


  • Matlock, United Kingdom Derbyshire County Council Full time

    The Highways Hub oversees and controls all activity on the highway to support the aim of a safe and reliable highway network. It brings together a range of functions that impact on the network including highway maintenance, traffic management, street works and permits, highways licences, customer enquiries and insurance claims. We are looking for a Business...