Spa Administrator/call Handler

3 weeks ago


Walthamstow, United Kingdom NELFT NHS Foundation Trust Full time

An opportunity has arisen for a full time post with the Single Point of Access Referral Management in Waltham Forest.

The service runs 365 days of the year, so applicants will need to be able to cover shift patterns of 8am-4pm, 11am to 7pm Mon - Fri and 9am - 5pm weekends and Bank Holidays.

We are looking for a good administrator who is flexible, able to work under pressure and on their own initiative as well as being a team player.

The team processes referrals for Community Heath Services and hospitals. Clients will phone through asking for help, sometimes this can be distressful.

COVID-19 Vaccination

We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.

Probationary Period

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

High Cost Area Supplement - London

This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £4,313 and a maximum payment of £5,436 per annum pro rata).

Please refer to the attached job description and person specification for further details on this vacancy.


  • Call Handler

    2 months ago


    Walthamstow, United Kingdom Aston Group Full time

    We are currently looking for a Call Handler to join our busy team! This is a permanent contract, working from our Walthamstow Office. As our Call Handler, you will be responsible for property maintenance services by delivering a range of works to an agreed programme, budget and quality within the company’s operational...

  • Call Handler

    2 weeks ago


    Walthamstow, Greater London, United Kingdom Aston Group Full time

    We are currently looking for a Call Handler to join our busy team This is a permanent contract, working from our Walthamstow Office.As our Call Handler, you will be responsible for property maintenance services by delivering a range of works to an agreed programme, budget and quality within the company's operational targets.Salary:CompetitiveHours of Work:...

  • Lead Administrator

    3 weeks ago


    Walthamstow, United Kingdom Aston Group Full time

    We are now looking for a Lead Administrator to join our busy team based at our Walthamstow Office! As our Lead Administrator, you will be responsible for providing an exceptional service that meets the customers and client’s expectations as well as business requirements. **Location**: Based at our Walthamstow Office; Unit 5, Osprey House, Trinity...

  • Lead Administrator

    2 weeks ago


    Walthamstow, Greater London, United Kingdom Aston Group Full time

    We are now looking for a Lead Administrator to join our busy team based at our Walthamstow OfficeAs our Lead Administrator, you will be responsible for providing an exceptional service that meets the customers and client's expectations as well as business requirements.Location: Based at our Walthamstow Office; Unit 5, Osprey House, Trinity Business Park,...

  • Administrator

    3 weeks ago


    Walthamstow, United Kingdom Change Grow Live Full time

    Overview: **Change Grow Live** are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are We have an exciting opportunity for an ...

  • Administrator

    4 weeks ago


    Walthamstow, United Kingdom NELFT North East London Foundation Trust Full time

    **KeyResponsibilities**: Communicate effectively with a range of people, either in person or on the telephone, promptly and in a professional and courteous manner whilst recognising barriers to communication. Ensure that complex calls from anxious and distressed clients are passed to appropriate person to deal with effectively and appropriately, or escalated...


  • Walthamstow, United Kingdom Change Grow Live Full time

    Overview: **Change Grow Live** are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.Our core values areWe have an exciting opportunity for an - **Clinical...

  • Administrator

    2 weeks ago


    Walthamstow, United Kingdom NELFT North East London Foundation Trust Full time

    Communicate effectively with a range of people, either in person or on the telephone, promptly and in a professional and courteous manner whilst recognising barriers to communication. Ensure that complex calls from anxious and distressed clients are passed to appropriate person to deal with (dealt with) effectively and appropriately, or escalated to senior...


  • Walthamstow, United Kingdom Aston Group Full time

    We are currently looking for a Customer Service Administrator to join our busy team! This is a permanent contract, working from our Walthamstow Office. As our Customer Service Administrator, you will be responsible for property maintenance services by delivering a range of works to an agreed programme, budget and quality within the company’s operational...


  • Walthamstow, United Kingdom NELFT NHS Foundation Trust Full time

    The post holder will provide effective front of house service and administrative support to the teams within the Jane Atkinson Health & Wellbeing Centre. This will involve dealing with general queries from the public, either face to face, over the phone and include booking appointments Input patient data onto relevant system. Being able to retrieve reports...


  • Walthamstow, United Kingdom NELFT North East London Foundation Trust Full time

    To provide a comprehensive medical secretarial and administrative service to clinicians and other members of the multi professional team including, where appropriate providing administrative support in the co-ordination of medical staff rotas and leave, responsible for managing mail, telephone calls, face to face and electronic communications from clinical...

  • Medical Receptionist

    4 weeks ago


    Walthamstow, United Kingdom Penrhyn Surgery Full time

    Main Duties and Responsibilities Greet patients and visitors to the practice Book in, amend and cancel patient appointment inline with practice appointments procedures ensuing optimum efficiency of the appointment system Ensure that patients without appointments but who need 'urgent consultations are booked into appropriate slots and referred to a GP where...


  • Walthamstow, Greater London, United Kingdom Aston Group Full time

    We are currently looking for a Customer Service Administrator to join our busy team This is a permanent contract, working from our Walthamstow Office.As our Customer Service Administrator, you will be responsible for property maintenance services by delivering a range of works to an agreed programme, budget and quality within the company's operational...


  • Walthamstow, United Kingdom Change Grow Live Full time

    Overview: **Change Grow Live** are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are Are you passionate about supporting people with their...


  • Walthamstow, Greater London, United Kingdom NRG Riverside Full time

    An exciting opportunity has arisen for an Apprentice Service Administrator to work in a rapidly growing business, the successful applicant with will be joining a highly driven team, and will be completing their level 3 business admin or customer service apprenticeship.NRG Riverside prides itself on promoting and developing their people, therefore the...


  • Walthamstow, United Kingdom NELFT North East London Foundation Trust Full time

    Receive and make telephone calls as required. Divert calls and take messages ensuring accuracy of detail and prompt appropriate delivery To present a calm and friendly image to clients. To monitor and record all visitor details Assisting with the incoming and outgoing post, ensuring that it is dealt with efficiently and promptly. To observe health and safety...

  • Administrator

    2 weeks ago


    Walthamstow, Greater London, United Kingdom Willow Brook Primary Academy Full time

    DUTIES AND RESPONSIBILITIES Deal with all front line enquiries either through the Switchboard or at Reception. Ensure that visitors to the school are welcomed and dealt with in a prompt, polite and friendly manner. Ensure Reception and Visitors' waiting area are tidy, welcoming and present a good image at all times. Deal with switchboard calls quickly and...


  • Walthamstow, United Kingdom Ritz Recruitment Ltd Full time

    Customer Service Associate - Walthamstow Full time - 40hrs per week - £11.05ph - Immediate start. Are you interested in working for a high-end Student Accommodation company? If you have excellent Customer Service and/or Reception experience, then this role may be for you! The job will involve working as part of a team to provide day-to-day management of...

  • Senior Care Assistant

    2 weeks ago


    Walthamstow, Greater London, United Kingdom Country Court Full time

    Senior Care Assistant - Part Time - The Grove Care Home in Waltham, Grimsby, Part of The Country Court FamilyHours: 22 Hours per week, working weekends on rota (Shift Times 07:00-19:00)The Grove is a well-established part of the community in Waltham and a well-respected care home in the Grimsby area, It provides residential and specialist dementia care in a...


  • Walthamstow, United Kingdom NELFT NHS Foundation Trust Full time

    A Great Opportunity is here The Waltham Forest Diabetes Team is looking to recruit an Admin / Receptionist to support a very busy team for 30 hours per week. The role is for someone who is able to work on a very busy reception, with the ability to stay calm and be able to multi-task in a sometimes-challenging environment. The post holder will be the first...