Sales Support Specialist

6 months ago


Wimborne, United Kingdom PPFV Ltd Full time

**Sales Support Specialist**
- Permanent Position
- Competitive Salary
- Ferndown Industrial Estate

The Role:
Working in a fast-paced and rapidly developing small family distribution business, this is a customer focused role with plenty of variety, communicating with customers and suppliers both face to face, and over the telephone, using the internal IT systems to generate ordering and delivery information for customers and suppliers.

What we are looking for:
Ideally you will have the ability to adapt to a variety of tasks, with a product-based background, pipework knowledge an advantage. Some experience working in a similar sales & distribution environment will be helpful. You should be self-motivating, enthusiastic, willing to learn new skills and bring your experience to the role. Good levels of IT and numeracy skills are essential, use of social media and web shop platforms, you should be confident, customer & supplier focused and able to use the telephone to communicate well both internally and externally.

Appropriate training will be provided where required.

Summary of ideal skills and knowledge.
- Customer focused.
- First line telephone response.
- Have a knowledge of social media and web shop selling platforms.
- To process sales & purchase orders accurately in line with the needs of the business.
- Ability to use your own initiative, multi-task and be proactive.
- Eager to learn the business and strive to progress with an awareness product development.
- Some technical knowledge an advantage.
- Willing to help in other departments in busy periods.

Rewards:

- A competitive annual salary
- 21 days holiday allowance plus bank holidays
- Company pension scheme (after a period working in the company)
- Career development.

About us

We are a rapidly developing product-based distribution and on-line selling business.

We are customer focused and value commitment and loyalty to each other our customers and suppliers.

Our values are that of a small family run business but with the mindset and ambition of a forward-thinking progressive Company.

We offer our employees great opportunities to grow and develop with the business and you can expect to be rewarded with a full benefits package and a salary that grows with you as you grow in our business.

**Salary**: £17,829.30-£27,319.66 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Ability to Commute:

- Wimborne (preferred)

Work Location: In person



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