House Host Lilleshall

7 months ago


Newport, United Kingdom Serco Plc Full time

**Job title**: House Host

**Location**: Lilleshall National Sports & Conferencing Centre, Shropshire, TF10 9AT

**Job type**: Part Time, Permanent

**Working Hours**: 18 hour and 24 hours contracts available per week, between 2.30pm to 8.30pm on a rolling rota including weekends.

**Salary**: £10.48 per hour + excellent benefits

Here at Lilleshall our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for House Hosts to join the centre.

Lilleshall is one of Sport England's National Sports Centres and is home to a number of National Governing Bodies of Sport. Lilleshall provides excellent facilities to Britain’s leading sports men and women. We are also a Conferencing and Event Centre, boasting a large number of recently refurbished rooms and outdoor spaces for weddings, corporate events, and team-building days.

As the House Host, the purpose of your role is to offer private catering for our hotel guests. This will involve checking in guests at the reception desk, host and serve the dining room service for up to 29 rooms during the evening service from a prechosen menu. You will also be the main focal point for customer enquiries.

Our business is aiming to grow its private function numbers and provide customers with a “world class” experience which you can be part of, and you will help in facilitating a safe, fun, and professional working environment with free access to the leisure facilities, various discounts, and excellent development opportunities.

About you

To be considered for this role it is desirable that you have previous experience in a customer facing environment, hold a level 2 food safety certificate, computer literate and have a willingness to learn new skills.

Why Serco

**Meaningful and vital work**:  Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.

**A world of opportunity**: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity you need to evolve your career.

**Great people**: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work.

What we offer

Free Gym membership
Staff meal, physio discounts
Up to 6% contributory pension scheme
Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
Interesting, varied, and enjoyable work
A company that recognises your contribution
- Google Chrome is the preferred browser to access Serco careers website*


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