Front of House Supervisor

4 months ago

Newport, United Kingdom Celtic Collection Full time

**JOB TITLE -** Front of House Supervisor
**DEPARTMENT -** Front Office
**RATE OF PAY - **£11.29 per hour including excellent benefits
**CONTRACT TYPE -** Full Time

**OVERVIEW**
Are you a talented hospitality expert ready to take on the role of Front of House Supervisor?

**WHAT ARE WE LOOKING FOR **
We are looking for a strong character who has a hands-on approach and can deal with the pressures of day-to-day operational issues. Evidence of excellent people management skills is essential as is the ability to organise, inspire and lead a team.Knowledge of ‘Opera’ would be beneficial but not essential.

**WHAT YOU’LL DO **
Responsible for supporting and implementing department standards and ensuring that they are practiced by the Front of House team throughout your shift. You will focus on providing the ultimate guest service experience for all guests, from the point of arrival through to the time of departure. Ensuring training is conducted to Resort standard and reflects business needs.

**WHATS IN IT FOR YOU**
As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, lifestyle and retail discounts, private health cover, company pension scheme and fantastic career development opportunities just to name a few we are sure you won’t be disappointed

**WHO ARE WE **
The Celtic Collection is a prestigious portfolio of five unique hotels at the gateway to South Wales.
The Collection has grown from the success of the Celtic Manor Resort, a flagship business and leisure destination that has been voted the Best UK Hotel for nine of the last 10 years at the Meetings & Incentive Travel Awards.
Host venue of the 2014 NATO Summit and the 2010 Ryder Cup, the Celtic Manor Resort offers three championship golf courses, luxury spas, exceptional conference facilities and team-building and family activities including archery, adventure golf, laser clays and treetop ropes courses.
A choice of eight award-winning restaurants in The Celtic Collection includes Steak on Six, Pad serving passionate Asian dishes, and the Newbridge on Usk, a separate country inn with six bedrooms.
The Collection also includes the historic Manor House, the stylish Coldra Court Hotel, and the essential convenience of the new Tŷ Hotel Magor, with a second Tŷ Hotel Newport under construction, as well as 10 luxury self-catering Hunter Lodges.

**RECRUITMENT INFO**

**Salary**: £11.29 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension
- Employee discount
- Free parking

Ability to commute/relocate:

- Newport, NP18 1HQ: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Supervising experience: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 2 years (required)

Work Location: In person

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