Main House Supervisor

6 months ago

Newport, United Kingdom Serco Plc Full time

**Job title**: Main House Supervisor

**Location**: Lilleshall National Sports Centre

**Job type**: Part Time, Permanent

**Working Hours**: 30 hours per week

**Salary**: £11.11 per hour

Here at Lilleshall our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Main House Supervisor to join our team Lilleshall National Sports Centre.

Lilleshall is one of Sport England's National Sports Centres and is home to a number of National Governing Bodies of Sport. Lilleshall provides excellent facilities to Britain’s leading sports men and women. Lilleshall is also a Conferencing and Event Centre, boasting a large number of recently refurbished rooms and outdoor spaces for weddings, corporate events, and team-building days.

In this role, you will take full ownership of the main house restaurant and the standards and operation within it. You will also train and lead the Pavilion teams and offer to our customers.

Your main responsibilities will be delivery of scheduling for main house services rota, house host, training, leading by example, stocktaking, ordering alcohol and laundry, merchandising displays, show rounds, cleaning, maintaining standards, coaching colleagues, table setting. Evening and day restaurant operation, ensuring standards are always high, driving sales within the team and ordering uniform.

Flexible approach to working hours is essential, most events are weekends such as Friday, Saturday and Sunday including late nights and willingness to learn new skills.

You will help in facilitating a safe, fun, and professional working environment with free access to the leisure facilities, various discounts, and excellent development opportunities.

About you

Minimum of Level 2 food safety desirable.

Previous experience in a customer facing environment running large scale catering, running a hospitality team, developing colleagues and computer literate.

Why Serco

**Meaningful and vital work**:  Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.

**A world of opportunity**: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity you need to evolve your career.

**Great people**: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work.

What we offer

Free membership at the Centre plus heavily discounted use of classes and facilities.
Free safeguarding training and DBS check
Excellent Development and Training Opportunities
6% employer matched pension contribution
20 days annual leave + Public Holidays
Life assurance up to 2x base salary
Simply health cash plan
Anytime health line
Employee assistance programme
Benefits portal offering discounts on eating out, travel, shopping and entertainment
A safe and supportive culture
A chance to make a positive difference to the community
leisurejobs

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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