Housing Options Specialist

1 day ago


Newport, Newport, United Kingdom Austin Fraser Full time
Job Title: Temporary Housing Solutions Coordinator

Salary: £17.17 per hour (PAYE)

About the Role:

We are seeking a highly motivated Temporary Housing Solutions Coordinator to join our team on a temporary basis. As a key member of our housing team, you will be responsible for interviewing and assessing homeless individuals, preventing homelessness by promoting housing options, and determining whether applicants are owed a statutory duty under the 1996 Housing Act.

Main Responsibilities:
  1. To interview customers and assess whether homelessness can be prevented in any way.
  2. To assess whether those who are threatened with homelessness qualify for private sector options based on the likelihood of meeting the criteria for the full housing duty under the Housing Act Part 7 as amended.
  3. To explain housing options clearly and lawfully to qualifying customers and promote the idea to interest as many customers as possible.
  4. To negotiate with applicants and explain the benefits of taking up housing options in a positive way.
  5. To complete interview notes and forms correctly.
  6. To administer a caseload of options cases and ensure they are progressed efficiently.
Qualifications and Experience:
  • Previous experience in housing management or a related field is preferred.
  • Understanding of housing laws, regulations, and policies.
  • Strong interpersonal and communication skills.
  • Problem-solving abilities and a proactive approach to challenges.
  • Proficiency in using housing management software.
  • Ability to work independently and as part of a team.


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