Compliance Operations Associate

6 months ago

London, United Kingdom IFX Payments Full time

**ABOUT IFX PAYMENTS**

Founded in 2005, IFX Payments has grown to become a leading global foreign exchange, payment and financial technology provider. It is our strategy to build a core group of strong long-term employees who can grow and develop within the business. Our employees have an opportunity to play a part in this growth and can expect to share the rewards as part of a dynamic and successful team.

Working at IFX Payments provides an opportunity to collaborate with a team of experienced and culturally diverse professionals on a wide range of challenges. We encourage development at all levels in combination with an engaging and rewarding culture that encourages continuous learning, career progression and flexible working. IFX Payments is an equal opportunities employer and prides itself on its collaborative and supportive culture.

**JOB DESCRIPTION**

**RESPONSIBILITIES**
- Account Closures:
Manage the process of closing accounts, ensuring compliance with legal and regulatory requirements.

Collaborate with internal teams to identify and address any issues that may arise during the account closure process.
- Payment Returns:
Handle returned payments efficiently, investigating and resolving issues that lead to payment discrepancies.

Communicate with clients and financial institutions to facilitate the resolution of returned payments.
- Responding to RFIs (Requests for Information):
Timely and accurately respond to RFIs from regulatory bodies, financial institutions, and internal stakeholders.

Maintain detailed records of all correspondences and responses.
- Adding and Confirming Beneficiaries:
Conduct due diligence on new beneficiaries, ensuring compliance with anti-money laundering (AML) and know your customer (KYC) regulations.

Update and maintain beneficiary information in the system.

Manage communications related to SWIFT transactions, including the handling of recalls and related inquiries.

Ensure swift and accurate responses to all SWIFT-related communications.
- Risk Assessment and Mitigation:
Participate in the assessment of operational risks and the development of mitigation strategies.

Implement and monitor controls to prevent financial fraud and compliance breaches.
- Reporting and Documentation:
Prepare regular reports on compliance activities and incidents.

Ensure all operations are documented in accordance with internal policies and regulatory standards.

**COMPETENCIES & EXPERIENCE**
- Experience: Minimum of 2 years in a compliance or operational role within the financial services industry.
- Knowledge of Regulatory Standards: Familiarity with AML, KYC, and other relevant financial regulations.
- Analytical Skills: Ability to analyze complex information and identify compliance risks.
- Communication Skills: Excellent written and verbal communication skills, with the ability to interact effectively with various stakeholders.
- Attention to Detail: Meticulous attention to detail and accuracy in all aspects of work.
- Problem-Solving: Strong problem-solving skills and the ability to handle challenging situations.
- Technology Proficiency: Proficiency in compliance software and MS Office Suite.

**BENEFITS**

25 days of annual leave + bank holidays and your birthday off.

Pension, healthcare cash plan including support for dental, physio and therapies.

Career progression with excellent training and development.

Company events - Pub nights, sporting events, summer, and Christmas parties.

**ADDITIONAL INFORMATION**

We work on a hybrid basis with Monday and Friday from home and Tuesday, Wednesday and Thursday from our office in central London.

You must be eligible to work in the UK to be considered for this position.

Full background check will be carried out.

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