Product Genius

3 months ago

Cambridge, United Kingdom Group 1 Automotive UK Full time

**Group 1**_ _**Automotive**

Customer Service Advisor - Product Genius

Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service?

If the answer is yes to the above then we want to hear from you Our MINI Dealership in Cambridge is looking to recruit a new Product Genius.

About the position

You will be welcomed into a friendly team and have the opportunity to work with an exciting product. A large part of the Product Genius position involves:

- Maintaining in-depth, specialist knowledge of the BMW and MINI products
- Aim to create a new retail experience for our customers
- Handing over vehicles to customers and explaining all the product features
- Supporting the sales team when required
- Providing individual technical support to all departments
- Passing on knowledge to the sales team by holding coaching sessions on new technologies
- Providing exceptional customer service that leads to customer loyalty and referrals.
- Maintaining good housekeeping standards and orderly administration of your work.

About our requirements

We expect you to demonstrate some skills that will prove very beneficial in the position, including:

- Customer awareness.
- Negotiation and communication skills.
- Ability to meet deadlines and work under pressure.
- Full driving licence.

About us

The Group 1 Automotive network is a well-established and growing automotive group in the UK, with offices also in America. Group 1 Automotive is the 7th largest dealer group in the UK.. All dealerships in the Group 1 Automotive network offer fantastic career opportunities, state of the art resources, training and competitive earnings packages.

Our benefits include:
Company Pension, Company Benefits Scheme, Long Service Holiday Reward, Enhanced Family Planning Policy, Share Save Scheme, Your Birthday Off

  • Product Genius

    4 months ago

    Cambridge, United Kingdom E M G Motor Group Full time

    We are a franchise dealership for Kia and Mazda including aftersales. EMG is one of the largest group’s across East Anglia with 15 sites which include 3 other Kia Sites and 1 other Mazda site. As a company we believe in promoting from within, helping empower people and supporting them in roles where they can excel. We are also lucky enough to have a long...

  • Product Genius

    4 months ago

    Cambridge, United Kingdom E M G Motor Group Full time

    We are a franchise dealership for Kia and Mazda including aftersales. EMG is one of the largest group’s across East Anglia with 15 sites which include 3 other Kia Sites and 1 other Mazda site. As a company we believe in promoting from within, helping empower people and supporting them in roles where they can excel. We are also lucky enough to have a long...

  • Product Genius

    1 month ago

    Cambridge, United Kingdom EMG Motor Group Full time

    Do you love technology and have a passion for delivering great customer service? If so, apply now to become a Product Genius at EMG Cambridge. We are a franchise dealership for Kia and Mazda including aftersales. EMG is one of the largest group’s across East Anglia with 15 sites which include 3 other Kia Sites and 1 other Mazda site. As a company we...

  • Product Genius

    4 months ago

    Cambridge, United Kingdom EMG Motor Group Full time

    We are a franchise dealership for Kia and Mazda including aftersales. EMG is one of the largest group’s across East Anglia with 15 sites which include 3 other Kia Sites and 1 other Mazda site. As a company we believe in promoting from within, helping empower people and supporting them in roles where they can excel. We are also lucky enough to have a long...

  • Automotive Product Expert

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom EMG Motor Group Full time

    About the Role:As a Product Genius at EMG Motor Group, you will play a key role in enhancing the customer experience by sharing your knowledge of products and technologies. You will work closely with customers to understand their needs and provide expert advice on our range of vehicles.Key Responsibilities:Provide an engaging and warm first point of contact...

  • Automotive Product Expert

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom EMG Motor Group Full time

    About the Role:As a Product Genius at EMG Motor Group, you will play a key role in enhancing the customer experience by sharing your knowledge of products and technologies. You will work closely with customers to understand their needs and provide expert advice on our range of vehicles.Key Responsibilities:Provide an engaging and warm first point of contact...

  • Customer Experience Specialist

    4 weeks ago

    Cambridge, Cambridgeshire, United Kingdom EMG Motor Group Full time

    **About the Role**We are seeking a highly motivated and customer-focused individual to join our team as a Product Genius at EMG Motor Group. As a Product Genius, you will play a key role in enhancing the customer experience by sharing your knowledge of products and technologies.**Key Responsibilities**Provide an engaging and warm first point of contact for...

  • Customer Experience Specialist

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom EMG Motor Group Full time

    **About the Role**We are seeking a highly motivated and customer-focused individual to join our team as a Product Genius at EMG Motor Group. As a Product Genius, you will play a key role in enhancing the customer experience by sharing your knowledge of products and technologies.**Key Responsibilities**Provide an engaging and warm first point of contact for...

  • Customer Success Professional

    1 week ago

    Cambridge, Cambridgeshire, United Kingdom Lifetime Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Success Executive to join our team at Skilltech. As a key member of our customer success team, you will play a critical role in ensuring our customers achieve maximum value from our products and services.Key ResponsibilitiesEnsure a seamless transition from the presales phase to project...

  • Customer Success Professional

    1 week ago

    Cambridge, Cambridgeshire, United Kingdom Lifetime Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Success Executive to join our team at Skilltech. As a key member of our customer success team, you will play a critical role in ensuring our customers achieve maximum value from our products and services.Key ResponsibilitiesEnsure a seamless transition from the presales phase to project...

  • Chef De Partie

    3 weeks ago

    Cambridge, United Kingdom WSH Group Full time

    Company Description Title: Chef de Partie Location: Cambridge Judge Business School Salary: xxxx Benefits: 28 Days holiday including bank holidays Plus your birthday off 3 volunteering days 3 days grandparent leave 24 week's enhanced maternity leave Secondary career leave Wedding/commitment day leave Free meals on shift Bespoke training and development...