L&d Administrator

4 days ago

Oldbury, United Kingdom Brook Street Full time

**THE ROLE**

**KEY RESPONSIBILITIES/DUTIES**
- Be the first point of contact for all trainee related queries from the office-based teams, escalating with other members of the team, where necessary
- Provide administration support covering the entire training life cycle from training to onboarding through to the professional studies and other programmes facilitated/delivered by the team, as required
- Ensure all relevant training records are maintained accurately and in a timely manner
- Ensure the training trackers/database are kept up to date with relevant change information, ensuring training records and learning plans are well maintained and changes are effectively communicated to trainees, their managers and third-party training providers
- Ensure the national training policy is adhered to by departments across the firm and a consistent approach is followed by all departments
- Work with the Early Careers Recruitment team to plan for graduate / school leaver intakes and ensure onboarding and training plans are prepared in advance of key deadlines
- Attend and contribute to regular monthly meetings with the regional/office administration leads and managers, as appropriate, to ensure all trainee information and planning is well maintained and up to date
- Attend and input into regular 12 weekly review meetings with apprentices, their talent coach and potentially line manager
- Answer queries from the business specific to the apprenticeship scheme, and other trainee matters and ensure compliance matters are kept on top of
- Continue with personal professional development, especially regarding knowledge of accountancy and taxation qualifications, the apprenticeship scheme and your own progression
- Produce simple reports and manipulate training related data

**PERSON SPECIFICATION**
- Knowledge and experience of working with apprentices and demonstrable understanding of the requirements of the apprenticeship standard
- Excellent administrative skills and experience, with excellent attention to detail
- Experience of working within professional services and an understanding of Accountancy/Tax training pathways is desirable, but not essential
- Demonstrable customer service skills
- Able to analyse information quickly and respond as necessary
- Collaborative - able to work well with a range of people
- Driven and focused approach on delivering the best possible results showing determination, resourcefulness with a sense of purpose
- Ethical approach to managing data. Understanding that you will be handling sensitive people related information, therefore exercising discretion and confidentiality always
- Excellent organisational and time management skills
- Fully IT literate with a good working knowledge of Microsoft Office packages including Excel, Word and PowerPoint
- Recruitment administration background would be beneficial

**SALARY AND WORKING HOURS**
- Permanent role
- Monday - Friday, 9am - 5.15pm
- Salary: £22,000

**BENEFITS**
- Hybrid working
- Promotions and pay increase are reviewed in April
- If you meet the relevant criteria you will automatically be enrolled into the Firm's Group Personal Pension scheme within 3 months of joining the Firm. If you don't meet the criteria you can still join the scheme. The Firm will contribute 4% if you contribute4%. If you contribute 5% the firm will match this accordingly. The Firm's contribution is capped at 5%. Your employment will not be contracted out of the state pension scheme
- Life cover of four times your salary under the Firm's Group Life Assurance scheme
- Cover under the Firm's Group Income Protection (GIP) scheme
- You will have access to a flexible benefits platform, Mychoice
- 25 days holiday plus bank holidays and an extra 1 or 2 days over Xmas
- Free parking
- You can buy/sell up to 5 days holiday per year

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