Administrator

3 weeks ago

Oldbury, United Kingdom Crowe UK Full time

This role is a 12-month maternity cover contract.


About Crowe

Crowe is a leading national audit, tax, advisory and consulting firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in over 140+ countries and across more than 800+ offices globally.


Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow’s questions and make smart decisions that have lasting value through the highest quality audit, tax, advisory and consulting services.


Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other.

At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential.


Job Description:

The Administrator, People Development role works as part of the Learning & Development team to bring Crowe’s people strategy to life and deliver a 'rewarding people experience' to everyone in the firm. As part of an approachable and supportive people team, you will contribute to the delivery and success of the learning & development strategy that supports everyone at Crowe in developing their careers.

The role is part of the internal People Development team and includes:


  • Supporting the wider L&D team to deliver the national people strategy, programmes, and initiatives, providing a centralised administration function across the firm.
  • Manage the Learning and Development inbox, processing queries within the agreed Service Level Agreement.
  • Coordinate training room bookings and relevant training equipment to support all programmes and activities.
  • Day-to-day efficient administration of the firm's L&D programmes within agreed timeframes, maximising resource use.
  • Maintain training records (e.g., trainee lists, schedules, attendance sheets)
  • Support the People Development portal, encompassing course materials and other learning materials.
  • Managing joining instructions, registration, and post-course evaluation.
  • Support learner access to the right information on the Learning Management System (LMS) and running standard reports.
  • Ensure all employee details are current and up to date.
  • Assistance with ad-hoc projects as required and assist the People Development team as necessary.
  • Provide updates regarding the Learning and Development team via our internal intranet.
  • Support the LMS e-learning portal, keeping courses current and relevant to the firm.


Skills and personal characteristics required:

  • Previous administration experience is preferable.
  • Good communication skills, both written and verbal.
  • Good computer skills with an understanding of Microsoft Excel, Word, and PowerPoint.
  • Knowledge or experience working with a learning management system is preferable but not essential.
  • Must be structured, well-organised and meticulous attention to detail essential.
  • Excellent organisational skills and the ability to progress multiple tasks simultaneously.


The right person will have the ability to build and grow relationships with our key stakeholders, possess great communication and influencing skills, and will be a true professional who thrives on developing people, with the ambition to deliver high-quality learning and development solutions that embrace diversity and inclusion throughout.


Why choose Crowe?

At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace.

Whether you’re working in statutory audit, corporate tax or you’re a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be.

We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities.


At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits.


We want to create the best environment for our people to grow and thrive and recognise the importance of offering a flexible approach to our working environment, which we would be happy to discuss with you further.


Crowe is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation, driving effectiveness in our teams and providing our clients with a quality service.


Entry and progression within the firm is determined solely by the application of objective criteria, personal performance and merit which is supported by a clearly defined career pathway..

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