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Hotel Night Receptionist

4 months ago

Chertsey, United Kingdom THORPE PARK Resort Full time

**Hotel Night Receptionist**

THORPE PARK Resort, Staines Road
Chertsey, SURREY, KT16 8PN
United Kingdom

**Hotel Night Receptionist**
Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK Resort and in return you will get:

- 20 FREE tickets to any Merlin attractions worldwide
- 25% discount in our retail shops and restaurants
- Opportunities to develop and have a longer term career in Merlin
- Free bus from Staines station to the Resort for all employees
- 40% discount online off LEGO, and much more

**What will I do?**
- Responsible for auditing the financial activities of the hotel
- Checking guests in and out of the hotel
- Providing information to our guests
- Take reservations face to face and over the phone
- Point of contact for guests feedback and queries
- First line response for all First Aid instances
- Report any potential Health & Safety hazards to the Night Manager
- If required, you will be expected to conduct Hotel evacuations in accordance with Fire & Safety regulations; as well as Hotel walk rounds and fire extinguisher checks during each shift. Full training will be provided, covering our Hotel and Company policies and procedures.
- Must be over 18 years old.
- Organised
- Friendly and approachable
- Problem solving ability

**Details**:
Location: Thorpe Park Resort, KT16 8PN

Hours: Full Time, 5 days per week

Pay: £10 per hour
- Pay Rates will be increased in April 2023 due to National Minimum Wage review_

As part of the Merlin Entertainments family, we’re also aligned with Charities including The SEA LIFE Trust and Merlin’s Magic Wand Children’s Charity. This means your hard work goes towards supporting marine conservation projects like the Beluga Whale Sanctuary in Iceland and providing days out for children going through hardship. You can find out more here

**Everyone Matters at Merlin.**:

- At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry._