Sales Support Administrator

1 week ago


Worthing, United Kingdom Sound United Full time

**Work with great people and great brands**

Do you want to work for an international organization of famous audio brands like Denon, Heos by Denon, Marantz, Definitive Technology, Classé, Polk & Bowers&Wilkins Sound United has “the” job for you

**What will you be doing?**

**Key responsibilities**:
**Dealer support**
- Ensure all sales orders are accurately processed on day of receipt
- Follow up and reply to all queries from dealers on a daily basis regarding product specifications, prices and stock availability as well as backorders.
- Recommend alternative products as a substitute when products are unavailable
- Work together with the Backend order fulfillment and key account support associate to give priorities to allocations and get feedback on stock availability.
- Support on documentation towards the dealer to get delivery slot’s assigned to open orders.
- Inform line manager and relevant Area Sales Managers of any dealer or stock problems on a daily basis
- Process all service credit notes accurately and on day of receipt
- First point of contact for technical dealer calls with possibility to escalate for critical technical questions
- Escalation of potential product issues / complex questions to the Consumer Support colleagues.
- Provide market feedback to the quality department and Product Solutions Manager relating to technical product issues.
- Keep yourself up to date on new product developments via Sound United University and by joining internal product trainings
- Develop expertise on all current and forthcoming products and their respective technologies
- Manage returns from our dealers
- Guide dealers through our warranty and loyalty programs.
- Manage and control SNN process (our service notification process) providing report and information when required
- Support on sell through of local stocks and manage local stocks at our external return warehouse.

**Why you’ll love this job**:

- Ambitious business
- Informal culture
- Very cool premium brands with an inspirational product line

**What we will love about you**:

- Passionate about the brands, you really believe in our products and direction
- Your ever-upbeat, positive approach
- Your organized and confident manner

**Who are we looking for?**
- Excellent interpersonal and communication skills with technical understanding, analytical thinking and problem solving
- A good listener, talker with persuasiveness
- Proficient knowledge of MS Office (Excel), SAP, CRM experience is an advantage)
- Team player
- Good organizational and administration skills
- Several years’ experience in similar position
- Able to work under pressure

About Sound United

Sound United was founded in 2012 with a simple mission - to bring joy to the world through sound. Today, we’re one of the world’s largest portfolio audio companies and home to several legendary audio brands—Bowers & Wilkins, Denon®, Marantz®, Polk Audio®, Definitive Technology®, Classé®, and Boston Acoustics®. Each brand boasts its own philosophy and unique approach to bringing home entertainment to life.

Why Sound United

At Sound United, you’ll have the opportunity to join a growing, global company at the forefront of audio innovation. We’re looking for people who are passionate about sound. This is more than a job. We don’t just punch a clock; we live and breath audio perfection. There are abundant opportunities to grow and learn different aspects of what you’re passionate about as a cross-functional, adaptable member of the band.

High visibility, broad impact. This is a high growth, changing environment, and you will have the opportunity to really make an impact on our systems and processes and how we enhance them. In addition to being exposed to new projects and learning new skills, this role also positions you to interact with a variety of departments, teams and leadership groups on a global basis.

Great time to join. We are proud to provide premium audio/video experiences to both commercial and consumer markets and, we're experiencing healthy growth. When you've proved yourself a star and are ready for the next career step, the opportunities will be there.

Cultural experience. You will have regular exposure to many cultures. We're in over 70 countries, so you're not just focused on one culture, but will enjoy working with many.

Building on success. Our growing portfolio of premium audio and video products delivers the best in design, technology, innovation and performance to a variety of customers who seek to enrich the moment with pure sound and vision. Our well-respected products continuously win industry awards and accolades. Under new senior leadership we are investing in growth and expanding our product lines, distribution channels and markets, making this an exciting time to be part of the “new Sound United.”

Excellent compensation, benefits and work environment. In addition to a competitive salary, and attractive incentive program, w


  • Sales Administrator

    3 days ago


    Worthing, United Kingdom Syntech Recruitment Ltd Full time

    **_Sales Administrator_** - Starting Salary between £22,000 - £24,000 per annum - Permanent - Worthing, West Sussex Syntech Recruitment are searching for a Sales Administrator for our Manufacturing / Engineering client in Worthing, West Sussex. This position is office based and would not be suitable for someone seeking a work from home arrangement. **_The...

  • Sales Administrator

    7 months ago


    Worthing, United Kingdom Huntress Full time

    Title: Sales Administrator - Full Time, Permanent **Salary**: £21k-£23k Per Annum (DOE) **Duties**: - Provide first class Sales Administration service for customers - Take responsibility for a group of customers, establishing an excellent working relationship to assist sales development with those customers - Respond to customer enquiries and process...


  • Worthing, United Kingdom One Parking Solution Ltd Full time

    One Parking Solution Ltd, a fast-growing parking management company are looking for a full time Sales Office Administrator. We are a growing company based in Worthing and we are looking to recruit an enthusiastic, motivated person to join our sales team.. You will be working as part of a team and will provide administrative support to ensure we provide...


  • Worthing, United Kingdom Aspire Residential Estate Agents Full time

    Aspire Residential are looking for a highly motivated Administrator to join our fantastic team in Goring-by-Sea office. The Administrator role is one of the most vital roles in our business and the successful applicant will have to be organised with a high attention to detail, along with a focus on exceptional customer service. **Key responsibilities of an...


  • Worthing, United Kingdom Reed Business Support Full time

    REED Business Support are working with a local company who are recruiting for a Sales Support Executive. This is an exciting new role to join a successful team. A work life balance is something this company drive through their business. This would be anexcellent opportunity for someone with great customer service skills. Hours - Monday to Friday Salary -...


  • Worthing, West Sussex, United Kingdom Astral Recruitment Full time

    About the RoleWe are currently seeking an experienced IFA Administrator to join our client's team in Worthing. In this role, you will be responsible for providing administrative support to a successful IFA and working closely with the sales support team.Key ResponsibilitiesProviding administrative support to the IFA team, including data entry,...


  • Worthing, West Sussex, United Kingdom Page Personnel Sales Full time

    Opportunity for Administrative ExcellenceWe are looking for a highly skilled Business Administrator to join our team. As a Business Administrator, you will be responsible for providing administrative support to our organisation, ensuring that our operations run smoothly and efficiently.Key Responsibilities:* Managing correspondence and emails* Maintaining...


  • Worthing, West Sussex, United Kingdom Page Personnel Sales Full time

    Job DescriptionWe are seeking an experienced Business Administrator to join our team. The successful candidate will have a strong administrative background, excellent communication skills, and the ability to work independently.Key Responsibilities:* Managing office supplies and equipment* Handling correspondence and responding to queries* Maintaining...


  • Worthing, United Kingdom Peters Dean Care Ltd Full time

    **Why apply?** - **Flexible hours **to fit around other commitments such as school runs (we are looking for 24-40hrs per week over 4/5 days, to include Mondays) - **Varied role** with a mixture of set weekly tasks and other ad-hoc tasks set on a weekly basis - Part of a team supporting services who **make a difference** to the lives of vulnerable people -...


  • Worthing, West Sussex, United Kingdom Page Personnel Sales Full time

    About the RoleAs a Business Administrator, you will be responsible for managing office supplies, ensuring correspondence is handled efficiently, and adhering to our organisation's policies and procedures.Key Responsibilities:* Manage correspondence, including emails and phone calls* Maintain office supplies* Adhere to the organisation's policies and...


  • Worthing, United Kingdom Accountancy Recruitment Consultants Ltd Full time

    This is a lovely new opportunity for a bright accounts administrator to join a really friendly and supportive company based in the centre of Worthing (ten minutes’ walk from the station). Reporting to the head of accounts you will be responsible for daily sales and purchase ledgers, assisting with monthly reports and all associated reconciliations /...


  • Worthing, West Sussex, United Kingdom Perspective Financial Group Ltd Full time

    **Role Overview:** Administrative Support ProfessionalWe are seeking an experienced and organized Administrative Support Professional to join our dynamic team. As a key member of the administration team, you will be responsible for providing high-level administrative support to our clients and ensuring that all financial planning client administration is...


  • Worthing, West Sussex, United Kingdom This is an IT support group Full time

    About the RoleWe are seeking a highly organized and efficient individual to join our Primary School as a Primary School Administrator. The successful candidate will be responsible for providing administrative support to the school community.The ideal candidate will have experience with Microsoft and SIMs, and will be able to provide a professional and...


  • Worthing, West Sussex, United Kingdom This is an IT support group Full time

    We are seeking a highly motivated and experienced Financial Administrator to join our team at a Market Leading Wealth Management Company. The successful candidate will provide high-quality administrative support, act as the point of contact for client queries, and liaise with product providers.Job RequirementsPrompt and accurate production of business...


  • Worthing, West Sussex, United Kingdom New England Design & Construction Full time

    **Job Title:** Administrative Support CoordinatorAbout UsNew England Design & Construction is a leading provider of administrative services, dedicated to delivering exceptional support to our clients.Job DescriptionWe are seeking an experienced Administrative Support Coordinator to join our team. The successful candidate will provide high-level...


  • Worthing, West Sussex, United Kingdom CV-Library Full time

    Job SummaryWe are seeking a highly organized and efficient Office Administrator to join our team on a temp to perm basis. As an Administrative Support Specialist, you will provide full administrative support to our school office, managing a varied workload and ensuring compliance with all statutory requirements.Duties and ResponsibilitiesProvide...


  • Worthing, West Sussex, United Kingdom West Sussex County Council - Schools Full time

    Job Description: We are looking for an experienced receptionist to join our primary school team. The successful candidate will be responsible for managing the school's front desk, providing administrative support, and maintaining efficient administrative systems. About the Role: This is an exciting opportunity for a motivated and enthusiastic individual to...

  • Site Administrator

    6 months ago


    Worthing, United Kingdom Consilium Recruit Full time

    A leading group with multiple UK manufacturing sites has a new vacancy for an Administrator to join the team. You will be responsible for coordinating creating purchase orders, maintaining customer databases and a number of other administrative tasks. **Commutable from: Worthing, Chichester, Bognor Regis, Horsham, Shoreham By the Sea, Arundel,...


  • Worthing, West Sussex, United Kingdom New England Design & Construction Full time

    Job Title: Senior Administrative AssistantWe are seeking an experienced and organized Senior Administrative Assistant to provide administrative support to our team in Worthing, England.About the Role:Provide administrative support to Vice President, including coordination of schedules, expense reports, filing, and distribution of financial reports.Maintain...


  • Worthing, West Sussex, United Kingdom Astral Recruitment Full time

    Job DescriptionWe are seeking a highly skilled IFA Administrator to join our client's team in Worthing. In this role, you will be responsible for providing administrative support to a successful IFA and working closely with the sales support team.ResponsibilitiesProviding administrative support to the IFA team, including data entry, record-keeping, and...