Access Control Officer

5 months ago

London, United Kingdom Mitie Full time

**Job Overview**
- Access Control Security officer role are responsible for protecting the BBC property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes

Access Control Security officers works in a range of environments and various roles/positions to meet contractual expectation of the client. This means ensuring that we continue to offer innovative services to our clients which positively contribute to providing a safe environment for customers, visitors, contractors and colleagues.

Access Control Officer 42 hours a week 4 on 4 on Days and Nights.

Payrate: £13.32 per hour.

**Main Duties**

Operations
- Access control (Access and Egress of staff, contractors and visitors/contributors)
- Able to deal calmly and confidently with all demands from visitor/members of public.
- Proactively liaising with staff, visitors and contractors at the reception area.
- Always cordial when on duty and willing to assist with any inquiries from staff, visitors and contractors.
- To respond to all incidents and follow escalation procedures
- Ability to deliver a clear and concise incident report.
- Attendance of first aid incidents/any other form of incidents as required.
- Ensuring company dress code is up to a high standard at all time.#
- To have a thorough knowledge of routine and emergency procedures and be able to respond efficiently, and appropriately, to any eventuality
- Ensuring Time Keeping and attendance is of high standard (Officer is expected to be in full uniform with licences fifteen minutes before the start of the shift)
- To be aware of Hostile Reconnaissance techniques that may be employed against the BBC building/s or occupants therein and to be vigilant at all times.
- Operate a safe working environment in line with company risk assessments and assignment instructions
- Ensuring incident are reported on a timely and accurate manner
- Maintain all required records as directed by line management to ensure that full transparency of events and their handling is possible
- Officers are expected to perform and conduct themselves, in line with company policies and procedures
- Obtain assistance by sounding alarms/Radio communication
- Collaboratively working with colleagues to ensure delivery of service expectations of BBC
- Keeping yourself informed of best practice for Security industry
- Effective communication with the Team Leader and Management
- Any other security duties directed by the business or client that falls within your level of training and licensing
- And any other reasonable request from the management team.
- Understanding the principle of equality and diversity in relations to visitor's needs

Training
- Fully and satisfactorily complete all required competency training.
- To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety
- Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- To maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
- To call emergency services and Communication Centre to report all incidents.

**What we are looking for**
- Previous Security Experience
- SIA License
- SC Clearance desirable

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