![SOTI Inc.](https://media.trabajo.org/img/noimg.jpg)
Technical Support Specialist
1 week ago
SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.
Job Title: Technical Support Specialist
Language: English, advantage for German, French, Italian and Spanish speakers
Location: Solihull, UK (Hybrid)
Who We Are
At SOTI, we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software. To us, being visionary is more important than doing things the way they’ve always been done.
What We’re Looking For
We’re looking for a highly-skilled Technical Support Specialist who is excited to work in a fast-paced, agile environment and will be motivated and passionate about driving tech forward
What’s in it for you?
- The People -_
- _Our people are our most important resource. From our humble origins in our founder’s basement, to our industry leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun.
- The Growth -_ Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big
- The Technology_ - You’ll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies.
What You’ll Do
- Investigate issues reported by customers, and communicate with internal product development teams to resolve product issues.
- Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives.
- Endeavor to respond to all customer requests in a timely manner while improving customer experience.
- Provide superior customer service in regards to our MDM solutions.
- Use various devices to reproduce customer environments in order to troubleshoot issues further.
- Some travel, local and international may be required in a supporting role for events.
Experience You’ll Bring
- Solid understanding of the OSI model and computer networking principles (Firewalls, Network Protocols, Subnetting).
- Expert knowledge in Windows 10 and Windows Server 2008/2012/2016.
- Good understanding of SQL and Virtual Machines.
- Knowledge of mobile computing platforms (Android, iOS).
- Excellent software troubleshooting skills; ability to think methodically and logically.
About SOTI
SOTI is the world's most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI's innovative portfolio of solutions and services provide the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization.
At SOTI, we celebrate the uniqueness of our global teams and are proud to be an equal opportunity workplace. We are curious problem solvers who are committed to bringing the best mobile and IoT management solutions to market.
We offer careers with #EndlessPossibilities.
- Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee._
-
Technical Support Specialist
6 days ago
Solihull, United Kingdom BNP Paribas Full timeTECHNICAL SUPPORT SPECIALIST (JOB NUMBER: SN38060223) **Technical Vehicle Fleet Support Specialist** **40 hours - Hybrid** **Location: Swindon, Birmingham or Manchester** **The Role** We currently lease out over 180,000 vehicles in the UK that from time to time need maintenance, servicing and repair. In this role, your main focus will be to ensure...
-
Technical Support Specialist
1 week ago
Solihull, United Kingdom Arval UK Ltd. Full timeTechnical Vehicle Fleet Support Specialist Location: Swindon, Birmingham or Manchester The Role We currently lease out over 180,000 vehicles in the UK that from time to time need maintenance, servicing and repair. In this role, your main focus will be to ensure vehicle downtime is kept to a minimum. To also provide Technical Support to both internal and...
-
Technical Support Specialist
2 weeks ago
Solihull, United Kingdom Arval Group UK Ltd Full time**Technical Vehicle Fleet Support Specialist** **Location: Swindon, Birmingham or Manchester** **The Role** We currently lease out over 180,000 vehicles in the UK that from time to time need maintenance, servicing and repair. In this role, your main focus will be to ensure vehicle downtime is kept to a minimum. To also provide Technical Support to both...
-
Technical Support Advisor
4 weeks ago
Solihull, United Kingdom Professional Technical Recruitment Full time**Contract Type**: - Full Time**Location**: - Solihull - West Midlands**Industry**: - Manufacturing & Production**Contact Name**: - Alison Lockley- **Contact Phone**: - 01283499820**Date Published**: - 29-Feb-2024An exciting opportunity is available for a Technical Support Advisor to join a well-known company who are manufacturing safety critical...
-
Remote Care Technical Support Specialist
2 months ago
Solihull, United Kingdom Abbott Laboratories Full timeA fantastic opportunity for someone with superb communication and interpersonal skills to have a direct impact on Cardiac Rhythm Management (CRM) patients! Working from the Solihull office, as part of a wider team of Technical Support Specialists (TSSs), you will provide remote clinical and technical guidance on the use and operation of Abbott’s CRM...
-
Customer Support Specialist
2 weeks ago
Solihull, United Kingdom AceOn Group Full time**CUSTOMER SUPPORT SPECIALIST** **Job Type**: Full-time, permanent, Monday - Friday business hours. **Role**: Customer Support Specialist. **Salary**:£35,000- £45,000. **Location**: West Midlands based with regular travel throughout the UK. **Company Description** Come and join the team at AceOn Group. **Overview of Role** Customer Support...
-
Complaints Specialist
3 days ago
Solihull, Solihull, United Kingdom Page Personnel Secretarial & Business Support Full timeAs a Complaints Specialist you will be responsible for managing and resolving customer complaints. You will be responsible for meeting an effective conclusion whilst following company policy.Client DetailsMy client is a leading retailer specialising in working with the top brands in the car market.DescriptionAs a Complaints Specialist you will be responsible...
-
Complaints Specialist
3 weeks ago
Solihull, United Kingdom Page Personnel Secretarial & Business Support Full timeAs a Complaints Specialist you will be responsible for managing and resolving customer complaints. You will be responsible for meeting an effective conclusion whilst following company policy. **Client Details** My client is a leading retailer specialising in working with the top brands in the car market. **Description** As a Complaints Specialist you...
-
Technical Support Manager
1 week ago
Solihull, United Kingdom Gleeson Recruitment Group Full time**Technical Support Manager - £45K - £55K** **Solihull based - Mostly remote role (in office 1/2 per month)** Gleeson Recruitment Group are working with a leading organisation based in Solihull. They are looking for a Technical Support Manager to join their Applications Engineering team to help support the team closely next year focusing on process,...
-
Relationship Support Specialist
3 weeks ago
Solihull, United Kingdom Secure Trust Bank Full time**What you will do** You will support the management of the REF pipeline through to successful completion, keeping all parties updated & proactively chasing progress. As a Relationship Support Specialist you will maintain and assist with in-life support for existing customer base. In the role, you will support the REF Relationship Directors to grow the...
-
Relationship Support Specialist
3 weeks ago
Solihull, United Kingdom Secure Trust Bank Full time**What you will do** You will support the management of the REF pipeline through to successful completion, keeping all parties updated & proactively chasing progress. As a Relationship Support Specialist you will maintain and assist with in-life support for existing customer base. In the role, you will support the REF Relationship Directors to grow the...
-
Clinical Specialist
3 weeks ago
Solihull, United Kingdom Abbott Laboratories Full timeWe are recruiting for a Clinical Specialist to join our UK team, focused onYou will maintain up to date technical CRM knowledge of current and new Abbott therapies and technologies as well as a general understanding of the dynamics of the country healthcare market. You will provide technical support and assistance to the sales force, physicians and allied...
-
Technical Support Apprentice
6 days ago
Solihull, United Kingdom Primary Goal Full time**_You don’t need to go to university to kickstart your career!_** **_ Do you want to be earning whilst you are learning and keeping up to date with the latest technology?_** By choosing Primary Goal as your training provider not only will you be learning whilst you're earning you will also be keeping up to date with the latest technology. At the same...
-
Clinical Specialist
3 days ago
Solihull, Solihull, United Kingdom Abbott Laboratories Full timeWe are recruiting for a Clinical Specialist to join our UK team, focused onYou will maintain up to date technical CRM knowledge of current and new Abbott therapies and technologies as well as a general understanding of the dynamics of the country healthcare market. You will provide technical support and assistance to the sales force, physicians and allied...
-
Relationship Support Specialist
3 days ago
Solihull, Solihull, United Kingdom Secure Trust Bank Full timeWhat you will doYou will support the management of the REF pipeline through to successful completion, keeping all parties updated & proactively chasing progress. As a Relationship Support Specialist you will maintain and assist with in-life support for existing customer base. In the role, you will support the REF Relationship Directors to grow the customer...
-
Clinical Specialist
2 weeks ago
Solihull, United Kingdom Abbott Laboratories Full timeAs a Clinical Specialist within the Heart Failure division you will provide clinical and technical support of Abbott’s products for the assigned product lines. Provide training, in-service support and clinical assistance for new and existing Abbott’s customers, potential customers, distributors and Clinical Sales Specialists. Communicates regularly with...
-
Clinical Specialist
3 days ago
Solihull, Solihull, United Kingdom Abbott Laboratories Full timeAs a Clinical Specialist within the Heart Failure division you will provide clinical and technical support of Abbott's products for the assigned product lines. Provide training, in-service support and clinical assistance for new and existing Abbott's customers, potential customers, distributors and Clinical Sales Specialists. Communicates regularly with...
-
Specialist Employment Support Officer
3 weeks ago
Solihull, United Kingdom Ideal For All Full time**Title**: Specialist Employment Support Officer **Hours**: 37 Hours per week **Salary**: £21,572 to £24,365 (FTE) per annum - depending on skills and experience **Location**:Solihull, West Midlands We are looking for a full time enthusiastic hard working and highly motivated Specialist Employment Support Officer (SESO) to join our team based in...
-
Specialist Support Officer
1 week ago
Solihull, United Kingdom RecFlex Full time**Job Title: Specialist Support Officer** **Salary: £22,500 - £23,500** **Location: Solihull** **Hours: Full time, Monday to Friday****: - Hybrid working is available for all employees and can be tailored to suit the individual.** **Description**: Would you like to be part of a values driven, award-winning business committed to employees wellbeing and...
-
Hl7 Integration Specialist
3 weeks ago
Solihull, United Kingdom In Technology Group Limited Full time**Job Title**: HL7 Integration Specialist **Location**: Solihull (Remote) **Salary**: Up to £45,000 DOE We are currently looking for an experienced **HL7 Integration Specialist** to join a successful and growing health and medical company in Solihull. This role is mainly remote, with occasional office visits required. **Responsibilities**: - Experience...