Customer Contact Specialist

5 months ago


Poole, United Kingdom Yeovil Accident Repair Full time

Ocean Automotive is one of the South’s most prestigious automotive groups, operating businesses across Dorset and Somerset. An exciting new opportunity has been created to join our team as a Customer Contact Specialist.

This role will be based at our Central Support office in Poole, working in a team of four. Due to the need to offer comprehensive telephone coverage, this role is working full time Monday to Friday.
- **£24-26k per year, plus monthly bonus plan - realistic OTE of £30-32k**_

In addition to your basic and performance bonus, we offer a range of benefits to help with everyday life including:

- **Health Cash Plan - ** which provides extensive mental health support, GP consultations cash back for dentist fees, opticians, prescription fees, professional care claims as well as private consultations.
- **Mental Health Support - **all our managers are trained in Mental Health as well as Mental Health First Aiders across our business to help support your when required
- **Wellbeing dog - **having a pet in the workplace can really help reduce stress levels, so introducing Chester our wellbeing dog based at central support office
- **Simply Rewards - ** access to 100+ amazing rewards and discounts, including gym memberships.
- **Car Benefit Scheme - **option to lease a car for the brand you work for, starting at £209 a month
- **Pension, with Aviva - **you can pay as much as you like into your pension, plus we company contribute as well
- **Life Assurance - **peace of mind for your nearest and dearest when they need it the most
- **Sick pay - **up to the discretion of your line manager
- **Paid Annual Flu Vaccinations - **early access to the flu vaccination onsite in Poole and Yeovil
- **Vehicle purchase discounts - **various ways in which you can purchase a new car from all our brands.
- **Discounts on services - **MOT, servicing, parts, accessories and merchandise at reduced rates for you and your family**.**:

- **Local discounts - **with local hospitality and leisure brands
- **Holiday allowance - **30 days including bank holidays, time to spend with your friends and family
- **Cycle to work scheme - **with the Green Cycle initiative.
- **Refer a friend - **to come and work for us and be rewarded up to £2000, dependant on the role being recruited
- **Career development - **industry-leading training from the brand you represent and full ongoing support inhouse with our learning management system
- **Social events - **opportunity to get together with your colleagues, recent events have been go karting, Charity quiz nights, Goodwood, Private cinema trips
- **Not just a workplace** - a family. We are not large PLC - our leadership team are approachable, flexible and agile, our doors are open for all team to come and talk to us and feedback

So, if you demonstrate our values, _**Energy, Expertise, Pride and Integrity**_**, **then we would like to hear from you as soon as possible.

INDHP

**Salary**: £24,000.00-£26,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Poole: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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