Sales and Customer Service Assistant
4 months ago
Have you ever thought
- I would love to work with the IB family, well this is your
opportunity as we are looking to expand our team
After challenging times we’re now ready to look for someone to join us at our boutique in
Chapel-en-le frith, High Peak, Derbyshire.
What We have to offer:
A vacancy for a Sales and Customer Service Assistant
- £11.00 per hour;
- Potential for a full or part time role;
- Standard holiday entitlements;
- Auto-enrolled pension;
- Staff discount;
- Lovely environment;
- No take-home stress;
- Clothing allowance;
- Sales targets and incentives.
Who we are looking for:
Do you have a passion for fashion and home interiors and love keeping up to date with style
and trends?
Do you have a natural flair or a creative eye in this field?
Would you take great job satisfaction from finding the perfect outfit for our customers or
maybe the perfect home interior piece to finish their home styling?
Do you enjoy talking to costumers and find energy from working with the public?
Do you take pride in your work?
Are you happy to work independently, sometimes lone working as well as part of a team?
Are you happy to undertake housekeeping chores to enable us to maintain high boutique
standard, you can't be scared of getting your hands dirty or shy away from at a bit of
hoovering and mopping - it’s all part of the job.
We need someone with drive and enthusiasm, attention to detail and a real passion to
deliver high levels of outstanding customer service - a good all-rounder who is not afraid to
really get stuck in and
- .
You must love being part of a team, including making a mean cup of tea and eating cake on
Fridays
DOES THIS SOUND LIKE YOU? THIS COULD BE THE PERFECT JOB FOR YOU
Hours available:
The role will require you to work between Monday & Saturday 9.00 a.m. to 05.30 p.m. with
the ability to support our occasional late-night parties, shop changeovers, sale preparation
and overtime during busy time i.e., Christmas which includes Sunday opening in December.
Job responsibilities:
We are a fast-growing business, and we welcome professional people who will be committed
to embed our ethos and be strong advocates for our brand.
During your working day you will be responsible for:
- Sales and styling advice;
- Processing till transactions;
- Wrapping gifts;
- Excellent brand knowledge (training will be given);
- Excellent IT skills;
- Housekeeping duties;
- Stock replenishment;
- Customer returns;
- Complaints;
- Taking phone call and processing phone orders;
- Deliveries;
- Visual merchandising.
Opening and Closing of store
Other points to note:
The role carries a 6-months
- probation period which includes regular reviews;
Pay will always reflect skill and work ethic and will be reviewed yearly as part of an annual
appraisal;
Full training will be given but experience in this field will be beneficial and desirable;
Itsy Bitsy is a fabulous place to work, and we have the most amazing customers that only
deserve the best from our team
If you think this role would suit you, please get in touch.
**Job Types**: Full-time, Part-time
**Salary**: £11.00 per hour
**Benefits**:
- Company pension
- Store discount
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
**Experience**:
- Retail sales: 2 years (preferred)
- customer service: 2 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: Sales and customer service assistant
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