Patient Administration Officer
3 months ago
We have an exciting opportunity within our Ophthalmic Department here at York Teaching Hospital for a dynamic forward-thinking person to join our busy Administration Team as a Patient Admin Officer.
About the role
You will be required to provide a reliable and effective administrative and clerical support service to internal and external users and will communicate daily with colleagues of different professions, clinical and non-clinical.
About you
The role is diverse, so you will need to be highly motivated, well organised, patient focused individual, able to work as part of a team but also use your own initiative.
You will have excellent communication skills and be effective in working closely with clinical and non-clinical staff.
We have both full time and part time hours available working any 5 days in 7 which will include a potential of 1 in 5 rostered weekends, Saturday or Sunday.
Please note this post is cross site between York Hospital and York Community Stadium and the role is not eligible for Tier 2 Sponsorship
**Duties will include**:
Working on a very busy reception desk.
Administering referrals via the electronic booking system "E-Referrals".
Monitoring and maintaining electronic worklists and ensuring that items are actioned in a timely manner, taking remedial action where necessary.
Always maintaining patient confidentiality.
Answering patient questions/queries both verbally and face to face.
Placing all new patient appointments within agreed timescales and in accordance with consultants' requests
Making follow-up appointments adhering to booking rules
Completing worklists - ensuring all requests by consultants are adhered too.
Checking patients in and out of clinic
Our benefits
**We offer a range of benefits to support our staff including**:
Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
27 days holiday rising to 33 days (depending on NHS Trust service)
A variety of different types of paid and unpaid leave covering emergency and planned leave
Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
NHS Car Lease scheme and Cycle to Work scheme
An extensive range of learning and development opportunities
Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses. For hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manage
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
**A full description of the role is available in the attachment**: job description.
Across our organisation, people are guided by values that were co-developed with staff: we are kind ; we are open ; and we pursue excellence.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
COVID-19
Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.
-
Patient Administration Officer
4 months ago
York, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full timeWe have an exciting opportunity within our Ophthalmic Department here at York Teaching Hospital for a dynamic forward-thinking person to join our busy Administration Team as a Patient Admin Officer. About the role You will be required to provide a reliable and effective administrative and clerical support service to internal and external users and will...
-
Patient Services Administrator
4 months ago
York, United Kingdom Nuffield Health Full timeHEAD OFFICE Patient Services Administrator Patient Administrator York | Administrator | Permanent | Full Time £21,333 per annum 37.5 hours per week Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s largest Healthcare Charity and be...
-
Patient Services Administrator
3 months ago
York, United Kingdom Nuffield Health Full timeHEAD OFFICE Patient Services Administrator Patient Services Administrator York | Administrator | Permanent | Full Time £21,333 pro rata 2 positions available - 1x 22.5 hour contract Mon-Wed & 1x 15 hour contract Thur & Fri. Shift pattern is Week 1 8-4 & Week 2 10-6. Are you a confident and customer-focused administrator, who’s passionate about great...
-
Patient Services Administrator
3 months ago
York, United Kingdom Nuffield Health Full timeHEAD OFFICE Patient Services Administrator **Patient Services Administrator** **York | Administrator | Permanent | Part Time** **£21,333 per annum** **22.5 hours per week** Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s largest...
-
Bank Patient Services Administrator
3 months ago
York, United Kingdom Nuffield Health Full timeHEAD OFFICE Bank Patient Services Administrator Bank Patient Services Administrator York Nuffield Hospital | Administration | Contract | Bank £10.94 per hour 0 hours per week Nuffield Health is the UK’s largest Healthcare Charity. We’re taking care of the nation’s wellbeing. Now, so can you. If you’re enthusiastic, ambitious and ready to join...
-
Administrative Officer
4 weeks ago
York, York City, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full timeAbout the RoleThe York and Scarborough Teaching Hospitals NHS Foundation Trust is seeking a highly motivated and organized individual to fill the position of Clerical Officer in the Audiology team. This is an exciting opportunity to join a dynamic team and contribute to the delivery of high-quality patient care.Key ResponsibilitiesProvide administrative...
-
Administrative Officer
6 hours ago
York, York City, United Kingdom NHS Full timeYork and Scarborough Teaching Hospitals NHS Foundation TrustWe are seeking a highly skilled and motivated Clerical Officer to join our team at the Head and Neck Outpatients Services! As a key member of our administrative team, you will provide exceptional support to our patients, staff, and management.Key Responsibilities:Provide administrative support to...
-
Administrative Officer
7 hours ago
York, York City, United Kingdom NHS Full timeYork and Scarborough Teaching Hospitals NHS Foundation TrustWe are seeking a highly skilled and motivated Clerical Officer to join our team at the Head and Neck Outpatients Services! As a key member of our administrative team, you will provide exceptional support to our patients, staff, and management.Key Responsibilities:Provide administrative support to...
-
Administrative Support Officer
3 days ago
York, York City, United Kingdom NHS Full time{"h1": "Clerical Officer Role at York and Scarborough Teaching Hospitals NHS Foundation Trust", "p": "We are seeking a highly skilled and motivated Clerical Officer to join our team at the Head and Neck Outpatients Services. As a Clerical Officer, you will provide administrative support to our team, ensuring the smooth operation of our services. Key...
-
Administrative Support Officer
3 days ago
York, York City, United Kingdom NHS Full time{"h1": "Clerical Officer Role at York and Scarborough Teaching Hospitals NHS Foundation Trust", "p": "We are seeking a highly skilled and motivated Clerical Officer to join our team at the Head and Neck Outpatients Services. As a Clerical Officer, you will provide administrative support to our team, ensuring the smooth operation of our services. Key...
-
Administrator - Patient Records (Pr) Team
4 months ago
York, United Kingdom Priory Medical Group Full time**Administrator (Patient Records)** **Priory Medical Centre, Acomb (YO24)** Do you have proven experience of working in administration? Or are you looking for a role that helps build a career in administration, developing skills that last a lifetime? Would you be interested in working in our supportive and friendly Administration Team? An exciting...
-
Administrative Support Officer
3 weeks ago
York, York City, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full timeJob OverviewWe are seeking a highly motivated and enthusiastic individual to join our team as an Assistant Medical Secretary. This is an exciting opportunity to work in a dynamic and supportive environment, providing administrative support to our medical secretaries and consultant teams.Main ResponsibilitiesProvide administrative support to medical...
-
Administrative Support Officer
3 weeks ago
York, York City, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full timeJob OverviewWe are seeking a highly motivated and enthusiastic individual to join our team as an Assistant Medical Secretary. This is an exciting opportunity to work in a dynamic and supportive environment, providing administrative support to our medical secretaries and consultant teams.Main ResponsibilitiesProvide administrative support to medical...
-
Referral Administrator
2 weeks ago
York, York City, United Kingdom Humber and North Yorkshire Integrated Care Board (857) Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Referral Administrator at Humber and North Yorkshire Integrated Care Board (ICB). This is an exciting opportunity to work in a patient-focused service, ensuring excellent customer service throughout the patient journey.Key ResponsibilitiesSupport the Referral...
-
Referral Administrator
2 weeks ago
York, York City, United Kingdom Humber and North Yorkshire Integrated Care Board (857) Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Referral Administrator at Humber and North Yorkshire Integrated Care Board (ICB). This is an exciting opportunity to work in a patient-focused service, ensuring excellent customer service throughout the patient journey.Key ResponsibilitiesSupport the Referral...
-
Administrative Officer
7 days ago
York, York City, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Clerical Officer to join our MSK and Therapies team at York and Scarborough Teaching Hospitals NHS Foundation Trust. As a key member of our team, you will provide administrative support to ensure the smooth operation of our services.Key ResponsibilitiesProvide administrative support to the...
-
Administrative Officer
7 days ago
York, York City, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Clerical Officer to join our MSK and Therapies team at York and Scarborough Teaching Hospitals NHS Foundation Trust. As a key member of our team, you will provide administrative support to ensure the smooth operation of our services.Key ResponsibilitiesProvide administrative support to the...
-
Call Handler
5 months ago
York, United Kingdom Priory Medical Group Full timeWe think the purpose of this job is pretty simpleto provide ‘the best’ customer serviceevery dayevery patient! As a Call Handler based in our Patient Central team, you are the voice of our Practice as you will be the first person many of our patients will come into contact with when booking their appointments. Not only do our patients need you to have a...
-
Patient Services Team Leader
4 months ago
York, United Kingdom Nuffield Health Full timeHEAD OFFICE Patient Services Team Leader Patient Services Team Leader York Hospital | Admin | Permanent | Part Time Up to £25,000 pro rata depending on experience 20 hours a week to include various shifts Our Patient Services department at York Hospital currently have an opportunity for a Patient Services Team Leader. Start your journey with us whilst...
-
Patient Safety Datix Administrator
3 months ago
York, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full timeAn exciting opportunity has arisen within the Patient Safety Team to support the Datix Manager and Datix Module Leads, to be an in-house expert for the Datix. The role will be to ensure relevant staff are fully trained and supported in use of the modules, ensuring that correct data entry leads to accurate statistical reports, and that the Trust is able to...
