Call Handler
8 months ago
We think the purpose of this job is pretty simpleto provide ‘the best’ customer serviceevery dayevery patient As a Call Handler based in our Patient Central team, you are the voice of our Practice as you will be the first person many of our patients will come into contact with when booking their appointments. Not only do our patients need you to have a friendly telephone-smile and a reassuring demeanoryou will need this in bucket loads You should be comfortable (and enjoy) working in a call centre environment and we look for people with a warm, friendly, and approachable personality with a reassuring smile radiating in your telephone voice and manner.
Follow a call guide prompted by our electronic triage system to make a patient care request on the system. This then allows the system and our clinicians to point the patient to the most appropriate clinician type i.e. GP, Nurse, a range of allied health care professionals and Health Care Assistant roles and care type i.e. appointment / phone call / prescription / text advice / referral etc.
Ensuring calls are handled efficiently working towards the targets within the team and making a real difference to the patient experience not just the patient on the phone but the next patient in the queue needing our care Various administration duties generated by patient calls and any other administration work associated to the Patient Central team. To follow accurately and efficiently administrative processes and procedures
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Call Handler
7 months ago
York, United Kingdom Priory Medical Group Full time**Call Handler - Patient Central** **Priory Medical Group (PMG) is an award winning large multi-site training practice based in the beautiful city of York. Our team is made up of a highly-skilled, experienced and varied work force doing their very best for our patients.** We are currently looking for enthusiastic people with excellent communication skills...
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Call Handler
15 hours ago
York, United Kingdom Priory Medical Group Full time**Call Handler - Patient Central** **Priory Medical Group (PMG) is an award winning large multi-site training practice based in the beautiful city of York. Our team is made up of a highly-skilled, experienced and varied work force doing their very best for our patients.** We are currently looking for enthusiastic people with excellent communication skills...
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Call Handler
7 months ago
York, United Kingdom Priory Medical Group Full time**Call Handler - Patient Central** **Priory Medical Group (PMG) is an award winning large multi-site training practice based in the beautiful city of York. Our team is made up of a highly-skilled, experienced and varied work force doing their very best for our patients.** We are currently looking for enthusiastic people with excellent communication skills...
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Call Handler
7 months ago
York, United Kingdom Priory Medical Group Full time**Call Handler - Patient Central** **Priory Medical Group (PMG) is an award winning large multi-site training practice based in the beautiful city of York. Our team is made up of a highly-skilled, experienced and varied work force doing their very best for our patients.** We are currently looking for enthusiastic people with excellent communication skills...
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Office Coordinator
2 weeks ago
York and North Yorkshire, United Kingdom Getting In Limited Full timeJob Summary:Nationwide Dog Handlers Ltd is seeking an Office Coordinator to join its team. As an Office Coordinator, you will be responsible for providing administrative support to the business, including answering telephone calls, sending emails, managing a diary, data input, filing, and photocopying.You will also be involved in marketing the business,...
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Epos Support Team Lead
6 months ago
York, United Kingdom Bestway Full time_**We have a fantastic opportunity for an IT Support Team Lead to manage the 1st and 2nd line call allocations adjusting to meet the demands of the day.**_ The IT Team Lead role will be responsible for the efficient and effective operation of the EPoS service desk to ensure a consistently high standard of service is delivered to customers and that SLA’s...
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Administrative Support Coordinator
1 week ago
York and North Yorkshire, United Kingdom Getting In Limited Full timeJob SummaryWe are seeking a highly skilled and organized Administrative Support Coordinator to join our team at Nationwide Dog Handlers Ltd. As an Administrative Support Coordinator, you will be responsible for providing administrative support to the business, including answering phone calls, sending emails, managing diaries, and data entry.The successful...
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Business Support Professional
2 weeks ago
York and North Yorkshire, United Kingdom Getting In Limited Full timeAbout the Role:We are seeking a Business Support Professional to join our team at Nationwide Dog Handlers Ltd. As a Business Support Professional, you will provide administrative support to the business, including answering telephone calls, sending emails, managing a diary, data input, filing, and photocopying.You will also be involved in marketing the...
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Administrative Assistant
2 weeks ago
York and North Yorkshire, United Kingdom Getting In Limited Full timeJob Title: Administrative AssistantWe are seeking an organised and efficient Administrative Assistant to join our team at Nationwide Dog Handlers Ltd. As an Administrative Assistant, you will be responsible for providing administrative support to the business, including answering telephone calls, sending emails, managing a diary, data input, filing, and...
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Office Management Trainee
1 week ago
York and North Yorkshire, United Kingdom Getting In Limited Full timeJob DescriptionAs an Office Management Trainee, you will be responsible for providing administrative support to the business, including answering phone calls, sending emails, managing diaries, and data entry. You will also be responsible for marketing the business, researching new clients, and planning daily work.The successful candidate will have excellent...
